Arshdeep Kaur
Warnervale, NSW
Summary
Dynamic customer service professional with a proven track record at Muffin Break, excelling in problem resolution and active listening. Recognized for enhancing customer satisfaction and loyalty through effective complaint handling and maintaining cleanliness standards. Adept at collaborating with teams to ensure efficient operations in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Muffin Break
Amritsar
05.2025 - Current
- Assisted customers with inquiries and product selections, enhancing overall satisfaction.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate billing.
- Maintained cleanliness and organization of work area, contributing to a welcoming environment.
- Collaborated with team members to manage inventory and restock supplies as needed.
- Adapted quickly to changing priorities in a fast-paced environment while maintaining high service standards.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained up-to-date knowledge of product and service changes.
Subway Sandwich Maker
SUBWAY®Restaurants
Amritsar
03.2025 - 06.2025
- Take customer orders and handle cash and card transactions
- Listen to customer requests to prepare personalised sandwiches.
- Maintained an up-to-date knowledge of the menu.
- Maintain a safe and hygeinic environment.
- Greet customers, keep the store tidy, and clear trash.
- Label, store, and record food correctly to ahdere to food hygience standards and maintain brand reputation.
Team Member
Tim Hortons
Amritsar
01.2025 - 02.2025
- Provided exceptional customer service in fast-paced environment, ensuring positive guest experiences.
- Operated coffee machines and equipment efficiently, maintaining high product quality standards.
- Collaborated with team members to prepare food and beverages in accordance with company guidelines.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
Crew Member
Domino's Pizza
Amritsar
03.2024 - 12.2024
- Prepared and assembled pizza orders efficiently for timely delivery.
- Operated kitchen equipment following safety protocols to ensure food quality.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness of workstations and dining areas to uphold health standards.
- Collaborated with team members to ensure smooth operations during peak hours.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
Bachelor Of Information Technology - Computer And Information Systems
LPU
Punjab, India08.2024
Skills
- Customer service
- Active listening
- Problem resolution
- Complaint handling
- Safe food handling
- Cleanliness standards
- Team collaboration
Languages
English,
Professional Working
Punjabi
Full Professional
Timeline
Customer Service Representative
Muffin Break
05.2025 - Current
Subway Sandwich Maker
SUBWAY®Restaurants
03.2025 - 06.2025
Team Member
Tim Hortons
01.2025 - 02.2025
Crew Member
Domino's Pizza
03.2024 - 12.2024
Bachelor Of Information Technology - Computer And Information Systems
LPU