ARSHDEEP KAUR
London,ON
Summary
Proven track record of excellent attendance, punctuality, responsibility, and accountability. Possess skills necessary to excel in financial analysis and reporting. Expertise in preparing and analyzing financial statements - balance sheets, income statements, and cash flow statements. Well-versed in recording financial transactions, maintaining ledgers, and reconciling accounts. Successfully managed invoicing, collections, and payments to ensure timely and accurate transactions. Strong ability to communicate financial information to management, stakeholders, or auditors. Known for exceptional decision-making skills and thrive in a fast-paced environment through effective multitasking. Team player with excellent time management skills. Consistently deliver quality work with great attention to detail. Proficient in computer skills - MS Word, MS Excel, and PowerPoint - as well as data entry. Strong organizational, marketing, advertising, event planning, and scheduling abilities.
Overview
2
2
years of professional experience
Work History
Seasonal Merchandiser
Costco Wholesale
10.2024 - 12.2024
- Track product sales and inventory, reporting relevant data to management for reordering or adjustments to the merchandising plan
- Set up and maintain visually appealing product displays in accordance with Costco's standards to attract customers and maximize sales
- Monitor stock levels to ensure products are adequately stocked on the sales floor
- Restock shelves and products as needed and report low inventory levels to management
- Assist customers with questions regarding products, prices, or location of items within the store
- Work with the store's sales team to identify high-demand products and assist in increasing product visibility to drive sales
- Help set up special promotions or seasonal displays to encourage impulse buying and increase sales of featured items
- Stay informed about product features, benefits, and promotions to provide customers with detailed information and improve sales
- Inspect products for damages or defects and ensure they meet Costco’s quality standards
- Remove any unsellable products from the shelves
- Work closely with store management to implement merchandising strategies and ensure proper product placement in line with company goals
Customer Service Representative
Westpac Bank
01.2024 - 08.2024
- Assist customers with inquiries related to banking products, services and policies
- Provide guidance on transactions, account management and online banking
- Address customer complaints and work towards a satisfactory resolution
- Escalate complex issues to the appropriate department when necessary
- Promote relevant banking products and services to customers
- Educate customers on financial products, credit options, and investment policies
- Help customers with deposits, withdrawals, transfers, and loan applications
- Process payments, set up direct debits, and manage credit card inquiries
- Follow financial regulations, privacy laws, and company policies
- Identify and prevent fraudulent activities by verifying customer identities
- Guide customers in using mobile banking apps and online banking platforms
- Troubleshoot login issues and security concern
- Maintain customer records and update account details
- Prepare reports and documents customer interactions
- Provide a positive customer experience and build strong client relationship
- Conduct follow-ups to ensure customer satisfaction
- Drove technology sales, selling merchant payment solutions (EFPTOS terminals, online payment gateways)
- Promoting business banking platforms (online banking, cash flow management tools)
Office Administrator/ Payroll Clerk
Worldwide Metal Scrap
01.2023 - 12.2023
- Oversee daily office operations, ensuring everything runs smoothly, from managing supplies to ensuring the office is well-organized
- Coordinate meetings, appointments, and travel arrangements for executives and staff members
- Serve as a point of contact between employees, clients, and external vendors, handling phone calls, emails, and correspondence
- Maintain files, databases, and records (physical and digital), ensuring they are organized and easily accessible
- Process and track invoices, manage office budgets, and monitor financial records
- Greet visitors, answer queries, and address issues, providing support to clients and employees alike
- Assist in onboarding new employees, organize training sessions, and provide general administrative support to team members
- Organize office events, meetings, or conferences, including logistics, catering, and venue arrangements
- Order office supplies and ensure they are stocked and organized
- Enter data into databases or software systems, and generate regular reports for upper management
- Knowledge of basic accounting practices, including budgeting, invoicing, and managing office expenses
- Processing employee salaries, wages, bonuses and deductions
- Calculating overtime, vacation pay, and statutory deductions (e.g., income tax)
- Handling payroll-related queries from employees
- Generating reports related to payroll expenses and taxex
- Knowledge of payroll systems e.g., MYOB, XERO
Education
MPA Master’s - Professional Accounting
KOI Institute
SydneyBBA Bachelor’s - Business Administration
IMT college
Skills
- Attendance record
- Punctuality
- Responsibility
- Financial statement preparation
- Financial analysis
- Balance sheet preparation
- Income statement preparation
- Cash flow statement preparation
- Recording financial transactions
- Maintaining ledgers
- Reconciling accounts
- Invoicing
- Collection
- Multi-tasking
- Team player
- Time management
- Quality orientation
- Detail-oriented
- Computer skills
- MS Word
- MS Excel
- PowerPoint
- Data entry
- Organizational skills
- Marketing skills
- Customer relationship management (CRM)
- Trend identification
- POS systems
- In-store support
- Multitasking
- Customer service
- Problem-solving
- Teamwork and collaboration
- Event planning
- Scheduling
Languages
English
Full Professional
Punjabi
Elementary
Hindi
Elementary
Timeline
Seasonal Merchandiser
Costco Wholesale
10.2024 - 12.2024
Customer Service Representative
Westpac Bank
01.2024 - 08.2024
Office Administrator/ Payroll Clerk
Worldwide Metal Scrap
01.2023 - 12.2023
MPA Master’s - Professional Accounting
KOI Institute
BBA Bachelor’s - Business Administration
IMT college
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