Arshdeep Kaur

Corrected addresses on packages and processed intercepts using IVP and ERA applications to reroute shipments as necessary.

Fixed and corrected labels using ADC application, ensuring accurate tracking IDs and postal codes

Generated damage reports through RACAF application, documenting package conditions for internal review.

Created new labels for packages without or missing labels and invoice, assigning overgood IDs to ensure accurate processing.

Operated Scanners and Utilized D-scaler to check and validate package dimensions, ensuring proper classification and routing.

Utilized radio communication to liaise with the operations tower, coordinating package movement and addressing any issues in real-time.

Resolved belt jams and cleared blockages to ensure uninterrupted flow of packages, minimizing delays and maintaining operational efficiency.

• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Demonstrated excellent physical endurance by consistently meeting or exceeding daily unloading and loading goals.
• Able to lift, move, and stack packages weighing up to 80 pounds, maintaining safety protocols.

• Welcomed clients at the clinic entrance, ensuring they followed proper COVID-19 protocols, including mask-wearing and social distancing.
• Verified appointment schedules to ensure clients arrived on time for their visits and directed them accordingly.
• Confirmed health card validity by checking patients' health insurance and documentation, ensuring up-to-date records.
• Assisted nurses with administrative tasks, helping streamline patient flow and enhancing clinic efficiency.
• Managed phone calls at the reception, addressing inquiries, providing information, and scheduling appointments.
• Conducted reminder calls to over 25 clients daily, confirming upcoming appointments and providing relevant instructions for their visits.