ARSHDEEP KAUR

(T-Pine Leasing Capital Corp is entity under Pride Group Enterprises)

• Collaborate with the accounting department to ensure timely & accurate processing of rental payments
• Creating Client's leases using various software's
• Managing the commission calculation and payment process
• Create and maintain a system of tracking expiration date of leases
• Contact with Insurance companies for various clients to ensure that certificates of insurance are current & valid
• Put the lien on all units using Equifax
• Search the previous history of all assets through UCDA to review the details of the owner
• Review & interpret lease terms & conditions
• Create reports of Monthly basis Audits (Cash Inflows & Outflows)
• Professionally handle all telephone & walk-in enquiries.
• Maintained accurate records of all transactions, consistently updating lease files
• Registered clients on database to enable tracking history and maintain updated records.

• Transcribe source data into required electronic format
• Performs high-Volume data entries using Spreadsheet, Database, Excel or other computer software's
• Improved overall workflow efficiency through the implementation of standardized data entry procedures.
• Maintains a filing system & protects confidential customer information
• Performs regular backups to ensure data prevention
• Maintain satisfactory level of quality & productivity per department standards.
• Boosted overall efficiency with thorough record-keeping and accurate data entry.
• Reduced data entry errors by conducting regular audits and providing user training.

• Planning transportation of trucks across various locations in USA
• Improved transportation efficiency by streamlining route planning and coordinating schedules.
• Negotiated contracts with carriers to secure optimized rates
• Requesting quotes from the various Transportation companies to compare the movement expenses
• After finalizing all aspects related to Expenses or ETA (Estimate Time of Arrival), one transportation company is selected for moving the loads from one Location to Another by signing the terms & Conditions
• Liaison with internal and external stakeholders, including Internal recall team, customer service, quality assurance, production scheduling and External carriers
• Provide feedback to management on areas of opportunities to lower transportation costs through payload improvement, load consolidation and asset utilization.
• Tracked shipments from dispatch through delivery to verify timely arrival.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Edited documents to improve accuracy of language, flow, and readability.
• Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
• Managed inventory when purchased or sold
• Managing accounting activities relating to accounts receivables & bank reconciliation
• General Administration works such as Filling, Circulating documents, Mailing, Courier etc
• Organizing Conferences and Trade shows
• Keep stock of office supplies and place orders when necessary.

• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Held weekly team meetings to inform team members on company news and updates.
• Delegating tasks to team members with timeline instructions
• Conducting training sessions for team members to maximize their potential
• Conducting quarterly performance reviews and discussing with team
• Responding to Clients complaints in B2C department, to let them know about date of delivery, Refunds, Packages broken in Transit and others
• Dealing with multiple businesses to ensure that track of the shipments.

• Established a positive work environment that encouraged collaboration and teamwork among staff members for optimal results.
• Process and input all customer orders including the coordination of last-minute shipping requests
• Analyzed customer feedback data, identifying areas for improvement and implementing necessary changes.
• Forward Shipping and Tracking related data to customers as required for tracking purpose
• Handle returned products and confirming the bank details with clients for refunding purpose.
• Developed strong relationships with clients, fostering a sense of trust and reliability in the company''s services.
• Cross-trained and provided backup support for organizational leadership.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Cataloging items on the store's system for accurate inventory tracking
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Creating price labels for items and placing them on items on store shelves
• Label items with identification tags and price tags
• Go the extra mile" to drive sales
• Maintain in-stock and presentable condition assigned areas
• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers' needs and provide assistance and information on product features