ARSHDEEP KAUR

• Assign duties to staff and distribute staff schedules
• Coach, counsel, recruit, train, and discipline employees
• Maintain inventory and ensure items are in stock
• Responsible for all activities such as daily operation of gas bar
• Utilize information technology to record daily basis sales sheet and assessment of order placed
• Handle customer questions, complaint and issues
• Ensure standards for quality, customer service and health and safety are met.
• Examine and keep an eye on fuel prices, which fluctuate daily according to the market
• Determine daily coupons, ensure pricing is correct and work on store displays

• 7-Eleven Gas Station - Langley
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
• Responded to customer concerns, working with the manager to significantly raise customer satisfaction ratings.
• Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.