ARSHDEEP KAUR - Flight Coordinator /Customer Service Representative - CLS Catering Services LTD

Summary

Proven Flight Coordinator with a strong background in ground support coordination and team leadership, demonstrated at CLS Catering Services LTD. Excelled in ensuring quality assurance standards and adapting to change, leading to significant improvements in flight catering efficiency. Skilled in conflict resolution and interpersonal relationship building, enhancing team performance and customer satisfaction.

Overview

2

years of professional experience

Work History

Flight Coordinator /Customer Service Representative

CLS Catering Services LTD

Mississauga, ON

06.2022 - Current

Quality and quantity inspections of each class meal counts and ensure quantities boarded match invoice.
Organize all airline catering requirement items by flight number in the holding area.
Advise supervisors of any product or equipment shortage that exist.
Complete catering requirement "checklist" form for each flight number checked.
Dispatch flight to transportation drivers/loaders to ensure complete flight loaded.
Visit customer aircraft and brief crew on meal count quantities and locations.
Assist crew with any catering related issues.
Assist local customer ground staff with any catering related issues.

Education

Recreational Therapy -

Lambton College

Mississauga, ON

12.2023

Skills

Ground Support Coordination
Team Leadership Qualities
Adaptability to Change
Strong Decision-Making Abilities
Flight Data Analysis

Conflict resolution techniques
Quality assurance standards
Interpersonal relationship building
Flight Planning Expertise
Advanced problem-solving capabilities

Languages

English

Full Professional

Hindi

Native or Bilingual

Punjabi