Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Cashier & Customer Service
Popular Pizza
01.2023 - 02.2024
Stocked, tagged, and displayed merchandise as required.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Boosted store cleanliness, ensuring a welcoming environment for customers.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Worked flexible schedule and extra shifts to meet business needs.
Responded promptly to requests for assistance, spills and customer inquiries.
Cashier & customer service
Tim Horton
07.2022 - 12.2022
Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Promptly responded to inquiries and requests from prospective customers.
Provided exceptional customer service to drive satisfaction.
Provided excellent customer service, addressing concerns promptly and professionally.
Proved successful working within tight deadlines and a fast-paced environment.
serve fresh beverages and food to customers according to their need.
Retail Sales Associate
DREAMTEL
11.2020 - 03.2022
Utilized upselling techniques to promote additional products and increase sales.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.