Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Arshdeep Kaur

Beaumont,AB

Summary

Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling and merchandising. Highly organized and detail oriented with excellent communication skills.

Overview

6
6
years of professional experience

Work History

Sales Associate

SOFTMOC
Edmonton, AB
03.2022 - 10.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Upsold additional items based on customer interests and needs.

Language Teacher

Blooming Birds School
Moga, Punjab
04.2020 - 12.2021
  • Developed and implemented lesson plans to teach language skills, including grammar, pronunciation and conversation.
  • Designed activities that encouraged students to practice their new language skills in a fun and interactive way.
  • Provided individualized instruction based on student learning styles.
  • Assessed student progress through tests, quizzes and other formative assessments.
  • Utilized multimedia resources such as videos, audio recordings and online games to enhance student engagement with the material.

Cashier

Easy Day Grocery Store
Moga, Punjab
02.2018 - 04.2020
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

Master of Arts - PUNJABI

PUNJAB UNIVERSITY
CHANDIGARH, INDIA
04-2019

Skills

  • Sales Development
  • Upselling
  • Customer Service
  • Goal-oriented
  • Multitasking

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native/ Bilingual

Timeline

Sales Associate

SOFTMOC
03.2022 - 10.2023

Language Teacher

Blooming Birds School
04.2020 - 12.2021

Cashier

Easy Day Grocery Store
02.2018 - 04.2020

Master of Arts - PUNJABI

PUNJAB UNIVERSITY

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Arshdeep Kaur