Arshdeep Kaur
Calgary,AB
Summary
Highly organized and detail-oriented Health Care Aide and Medical Office Assistant graduate from ABM College. Proficient in providing top-quality patient-centered customer service and assuring quality and safety. Expertise includes active listening, effective communication, conflict resolution, and documentation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Dennys Restaurant
12.2019 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Server
Denny's
03.2017 - Current
Health Care Aide
Bow View Manor
06.2023 - Current
- Enhanced patient comfort by providing compassionate and attentive care.
- Reduced patient anxiety through effective communication and active listening skills.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
Health Care Aide
Intercare
12.2023 - 04.2024
- Enhanced patient comfort by providing compassionate and attentive care.
- Reduced patient anxiety through effective communication and active listening skills.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.
Unit Clerk
Saddlebrook Medical Clinic
02.2021 - 02.2022
- Enhanced patient satisfaction by efficiently managing medical records and maintaining strict confidentiality standards.
- Streamlined administrative processes for improved hospital efficiency and reduced wait times for patients.
- Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Health Care Aide
Bethany Calgary
08.2019 - 09.2019
- Enhanced patient comfort by providing compassionate and attentive care.
- Reduced patient anxiety through effective communication and active listening skills.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
Education
Addictions And Mental Health -
Bow Valley College
Calgary, ABHealth Care Aide -
ABM College
Calgary, ABHospital Unit Clerk -
ABM College
Calgary, ABSkills
- Activity Planning
- Intercultural Competence
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- First Aid/CPR Certified
Timeline
Health Care Aide
Intercare
12.2023 - 04.2024
Health Care Aide
Bow View Manor
06.2023 - Current
Unit Clerk
Saddlebrook Medical Clinic
02.2021 - 02.2022
Supervisor
Dennys Restaurant
12.2019 - Current
Health Care Aide
Bethany Calgary
08.2019 - 09.2019
Server
Denny's
03.2017 - Current
Addictions And Mental Health -
Bow Valley College
Health Care Aide -
ABM College
Hospital Unit Clerk -
ABM College
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