Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
HR-COORDINATOR & OFFICE ADMINISTRATOR
English Prestige & Group Of Companies
08.2020 - Current
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
Answer incoming calls
Created and compiled weekly and monthly reports and maintained archival records and database systems
Manage the employee time clock, timesheets, and paystubs
Work with accounting to handle unpaid invoices and checks
Provide a full range of administrative support services including ling, photocopying, incoming/outgoing mail, courier service, order/purchase supplies
Oversee Accounts Receivable and other accounting functions
Assisting in job posting and advertising
Coordinating interviews and assessments
Facilitating the onboarding process for new hires
Coordinating training sessions and workshops
Tracking employee training progress and completion
Create purchase orders for independent contractors
Manage the certification and safety of employees and insurance of company vehicles
Create and manage packing lists
Supporting employee relations initiatives
Assisting in conflict resolution and grievance handling
Making travel arrangements for company employees
Assisting in organizing company events, meetings, and conferences
Inputting and maintaining data in databases and spreadsheets
Keeping records organized and easily accessible
Update and complete transform logic documentation for financial and customer data
Effectively managed budgets and reduced spending
Built networks with the head hunters to hire new positions for the company
Handled the company's correspondence, as well as managing incoming and outgoing mail
Hired employees and process hiring-related paperwork
Providing administrative support to executives and managers as needed (As EPCM owns other businesses as well)
Time Management Job Bidding Customer Service Documentation Expertise Communication
Computer Competency Teamwork And Collaboration.
Managed employee relations issues with tact, conducting investigations and providing guidance to managers for resolution.
Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
Collaborated with department heads to identify staffing needs and develop job descriptions tailored to specific roles.
Maintained human resources information system and kept employee files up to date and accurate.
Handled employee inquiries and complaints regarding policy and benefits issues.
Completed bi-weekly payroll for 160 employees.
Warehouse Associate
Amazon
09.2023 - 01.2024
Supported safety initiatives through strict adherence to company policies and procedures during the stowing process.
Contributed to a positive workplace culture by fostering strong relationships with coworkers and management.
Collaborated with quality control teams to identify damaged items, facilitating prompt returns or replacements when necessary.
Participated in regular team meetings to discuss operational improvements and share best practices for efficient stowing processes.
Proactively addressed potential safety hazards by reporting issues promptly to supervisors for resolution.
Separated damaged items from functional ones before placing on shelves.
Inspected items for any damages and reported discrepancies to supervisor.
Assisted in reducing product damage by properly handling and storing materials.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Loaded, unloaded, and moved material to and from storage and production areas.
Unpacked and repacked items in different quantities and configurations for shipment.
Moved furniture and boxes using utility dolly and truck ramp.
CUSTOMER SERVICE / GAS STATION ATTENDANT
Mi-Fuel
07.2021 - 11.2022
Serves customers kindly and swiftly following trained steps in order to maximize sales
Keeping the workplace clean and orderly at all times
Offering customers additional products and services available at the gas station, such as snacks, drinks, automotive supplies, and convenience items
Scanning and pricing merchandise accurately and handling transactions related to these purchases
Educating and helping customers understand the Pay at the Pump system
Helping guests with their in-store purchases, monitoring activities at operating fuel pumps, general site cleaning, and inventory restocking
Verified age of customers purchasing alcohol or cigarettes
Checked oil levels and washed windshields to maintain vehicles
Performed cash deposit, verification, documentation and control procedures
Maintained customer records and followed up periodically with telephone, mail and personal reminders of services due
Collected cash payments from customers and made change and charge purchases to customers' credit cards, providing customers with receipts
Addressing customer inquiries, concerns, or complaints in a professional and courteous manner
Resolving simple issues on the spot or escalating more complex problems to a supervisor
Balancing the cash register at the end of the shift and preparing the necessary paperwork for accounting and reporting purposes.
Education
DIPLOMA IN GENERAL BUSINESS -
Canadore College
Brampton, ON
01.2022
Skills
Time Management
Documentation Expertise
Computer Competency
Teamwork And Collaboration
Problem Solving
Active Listening
HR Policies and Procedures
Onboarding and Orientation
Workforce Planning
Benefits and Payroll Coordination
Languages
English
Hindi
Punjabi
Timeline
Warehouse Associate
Amazon
09.2023 - 01.2024
CUSTOMER SERVICE / GAS STATION ATTENDANT
Mi-Fuel
07.2021 - 11.2022
HR-COORDINATOR & OFFICE ADMINISTRATOR
English Prestige & Group Of Companies
08.2020 - Current
DIPLOMA IN GENERAL BUSINESS -
Canadore College
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