Arshdeep Kaur
Summary
Dedicated and enthusiastic professional with a sincere commitment to delivering exceptional customer service and cultivating strong relationships. Proficient in stakeholder management, conflict resolution, problem-solving, and multitasking. Demonstrated the ability to thrive in dynamic environments.
Overview
5
5
years of professional experience
Work History
PARTNERSHIP & ALLIANCE EXECUTIVE
Adani Digital Labs (Adani Group)
04.2022 - 11.2023
- Formulated growth-focused marketing strategies in the Loyalty Business Development team.
- Oversaw partnerships with 50+ major brands (Amazon, Flipkart, and Walmart) and ensured top-notch customer service.
- Spearheaded cross-functional collaboration, introducing an innovative Customer Value Proposition (CVP) model.
- Utilized analytical skills to devise solutions for intricate challenges.
- Conducted strategic meetings to grasp business needs and crafted action plans.
- Played a vital role in boosting business growth through client relationship management and effective problem-solving.
ASSISTANT CATEGORY ACCOUNT MANAGER
Shopclues.com (Clues Network Private Limited)
05.2021 - 04.2022
- Managed 170 key accounts, overseeing campaigns, promotions, and performance tracking.
- Expanded product categories through effective stakeholder collaboration.
- Conducted market assessments to influence decision-making and assist vendors.
- Established strong relationships with vendors for enhanced services.
- Applied strategic thinking to deliver ideal solutions to brands and vendors.
CATEGORY ANALYST
Shopclues.com (Clues Network Private Limited)
03.2020 - 04.2021
- Managed 130 key accounts, executed campaigns, and ensured optimal performance.
- Fostered collaboration with internal and external stakeholders.
- Cultivated key vendor relationships for improved pricing and service quality.
- Collaborated on expanding product categories with brands and merchandisers.
MANAGEMENT TRAINEE
Shopclues.com (Clues Network Private Limited)
11.2019 - 02.2020
- Identified new accounts, negotiated deals, and facilitated closures for performance monetization.
- Produced high-quality documents, spreadsheets, and presentations for clients.
- Initiating campaigns for the client's products.
INTERN (Campaign Analyst)
Shopclues.com (Clues Network Private Limited)
05.2019 - 07.2019
- Executed campaign as per stakeholders requirements
- Performed changes at the backend of the homepage on a regular basis.
- Managed everyday data management at the backend for all platforms.
- Introduced Improved EDM format, consolidating platform changes in a simplified sheet, and increasing performance rate by 50%.
MBA - Class Representative
GLA University
08.2018 - 10.2019
- Initiated Dynamic Class Discussions: led engaging class discussions, fostering increased student participation and a proactive learning environment.
- Reliable Student Advocate: scheduled and attended meetings, reliably addressing student concerns and needs to the professors and head of the department.
- Collaborated for Student Success: teamed up with representatives to develop innovative initiatives, enhancing student engagement.
- Effective Liaison and Communication: acted as a liaison between students and faculty, addressing concerns and facilitating transparent communication.
- Strategic Fundraising Leadership: planned and executed class fundraisers, resulting in a significant boost in funds for school projects.
- Adaptable Event Organizer: organized diverse extracurricular activities, promoting camaraderie and showcasing adaptability.
- Policy-Informed Decision Maker: stayed updated on school policies, attended meetings, and ensured adherence to procedures.
- Enhanced student participation by organizing and leading class discussions on relevant topics.
Education
Post Graduate Certificate - Project Management
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON08.2024
MBA - Marketing And Human Resource
GLA University
India05.2020
Bachelor of Commerce - Business Management / Accounting
Agra College
India05.2018
Skills
- Relationship Building
- Innovative problem-solving
- Organizational skills
- Interpersonal Skills
- Customer Service
- Stakeholder Management
- Analytical Planning
- Category/Project Management
- Campaign development/Management
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
PARTNERSHIP & ALLIANCE EXECUTIVE
Adani Digital Labs (Adani Group)
04.2022 - 11.2023
ASSISTANT CATEGORY ACCOUNT MANAGER
Shopclues.com (Clues Network Private Limited)
05.2021 - 04.2022
CATEGORY ANALYST
Shopclues.com (Clues Network Private Limited)
03.2020 - 04.2021
MANAGEMENT TRAINEE
Shopclues.com (Clues Network Private Limited)
11.2019 - 02.2020
INTERN (Campaign Analyst)
Shopclues.com (Clues Network Private Limited)
05.2019 - 07.2019
MBA - Class Representative
GLA University
08.2018 - 10.2019
Post Graduate Certificate - Project Management
Cambrian College of Applied Arts And Technology
MBA - Marketing And Human Resource
GLA University
Bachelor of Commerce - Business Management / Accounting
Agra College
Similar Profiles
Arshdeep KaurArshdeep Kaur
EXECUTIVE - Loyalty (Category Management) at Adani Digital Labs ( Adani Group )EXECUTIVE - Loyalty (Category Management) at Adani Digital Labs ( Adani Group )
Swati GuptaSwati Gupta
Sales Manager at Adani Digital LabsSales Manager at Adani Digital Labs
Rahul PriyanshuRahul Priyanshu
Assistant Marketing Manager at Adani Digital LabsAssistant Marketing Manager at Adani Digital Labs