Arshdeep Kaur
Summary
Dedicated and enthusiastic professional with a sincere commitment to delivering exceptional customer service and cultivating strong relationships. Proficient in stakeholder management, conflict resolution, problem-solving, and multitasking. Demonstrated the ability to thrive in dynamic environments.
Overview
5
5
years of professional experience
Work History
PARTNERSHIP & ALLIANCE EXECUTIVE
Adani Digital Labs (Adani Group)
2022.04 - 2023.11
- Formulated growth-focused marketing strategies in the Loyalty Business Development team.
- Oversaw partnerships with 50+ major brands (Amazon, Flipkart, and Walmart) and ensured top-notch customer service.
- Spearheaded cross-functional collaboration, introducing an innovative Customer Value Proposition (CVP) model.
- Utilized analytical skills to devise solutions for intricate challenges.
- Conducted strategic meetings to grasp business needs and crafted action plans.
- Played a vital role in boosting business growth through client relationship management and effective problem-solving.
ASSISTANT CATEGORY ACCOUNT MANAGER
Shopclues.com (Clues Network Private Limited)
2021.05 - 2022.04
- Managed 170 key accounts, overseeing campaigns, promotions, and performance tracking.
- Expanded product categories through effective stakeholder collaboration.
- Conducted market assessments to influence decision-making and assist vendors.
- Established strong relationships with vendors for enhanced services.
- Applied strategic thinking to deliver ideal solutions to brands and vendors.
CATEGORY ANALYST
Shopclues.com (Clues Network Private Limited)
2020.03 - 2021.04
- Managed 130 key accounts, executed campaigns, and ensured optimal performance.
- Fostered collaboration with internal and external stakeholders.
- Cultivated key vendor relationships for improved pricing and service quality.
- Collaborated on expanding product categories with brands and merchandisers.
MANAGEMENT TRAINEE
Shopclues.com (Clues Network Private Limited)
2019.11 - 2020.02
- Identified new accounts, negotiated deals, and facilitated closures for performance monetization.
- Produced high-quality documents, spreadsheets, and presentations for clients.
- Initiating campaigns for the client's products.
INTERN (Campaign Analyst)
Shopclues.com (Clues Network Private Limited)
2019.05 - 2019.07
- Executed campaign as per stakeholders requirements
- Performed changes at the backend of the homepage on a regular basis.
- Managed everyday data management at the backend for all platforms.
- Introduced Improved EDM format, consolidating platform changes in a simplified sheet, and increasing performance rate by 50%.
MBA - Class Representative
GLA University
2018.08 - 2019.10
- Initiated Dynamic Class Discussions: led engaging class discussions, fostering increased student participation and a proactive learning environment.
- Reliable Student Advocate: scheduled and attended meetings, reliably addressing student concerns and needs to the professors and head of the department.
- Collaborated for Student Success: teamed up with representatives to develop innovative initiatives, enhancing student engagement.
- Effective Liaison and Communication: acted as a liaison between students and faculty, addressing concerns and facilitating transparent communication.
- Strategic Fundraising Leadership: planned and executed class fundraisers, resulting in a significant boost in funds for school projects.
- Adaptable Event Organizer: organized diverse extracurricular activities, promoting camaraderie and showcasing adaptability.
- Policy-Informed Decision Maker: stayed updated on school policies, attended meetings, and ensured adherence to procedures.
- Enhanced student participation by organizing and leading class discussions on relevant topics.
Education
Post Graduate Certificate - Project Management
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON08.2024
MBA - Marketing And Human Resource
GLA University
India05.2020
Bachelor of Commerce - Business Management / Accounting
Agra College
India05.2018
Skills
- Relationship Building
- Innovative problem-solving
- Organizational skills
- Interpersonal Skills
- Customer Service
- Stakeholder Management
- Analytical Planning
- Category/Project Management
- Campaign development/Management
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
PARTNERSHIP & ALLIANCE EXECUTIVE
Adani Digital Labs (Adani Group)
2022.04 - 2023.11
ASSISTANT CATEGORY ACCOUNT MANAGER
Shopclues.com (Clues Network Private Limited)
2021.05 - 2022.04
CATEGORY ANALYST
Shopclues.com (Clues Network Private Limited)
2020.03 - 2021.04
MANAGEMENT TRAINEE
Shopclues.com (Clues Network Private Limited)
2019.11 - 2020.02
INTERN (Campaign Analyst)
Shopclues.com (Clues Network Private Limited)
2019.05 - 2019.07
MBA - Class Representative
GLA University
2018.08 - 2019.10
Post Graduate Certificate - Project Management
Cambrian College of Applied Arts And Technology
MBA - Marketing And Human Resource
GLA University
Bachelor of Commerce - Business Management / Accounting
Agra College