Summary
Overview
Work History
Education
Skills
Timeline
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Arshdeep Kaur

Surrey,BC

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Warehouse Associate

DB Schenker
07.2023 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Consistently lifted materials weighing as much as [Number] pounds.

Housekeeping Aide

Providence Health Care
02.2022 - Current
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Removed soiled sheets, washcloths and towels.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Prepared rooms with top-notch standards every time.
  • Dusted and polished surfaces to achieve attractive shine.

Customer Service Cashier

Tandoor Hub Curry And Pizza
10.2022 - 04.2023
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.

Warehouse Worker

Mark Crest
09.2022 - 12.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

Chocolate Products Maker and Seller

Rocky Mountain Chocolate Factory
08.2022 - 11.2022
  • Packaged chocolate items for delivery or pickup.
  • Made confections by hand and ordered ingredients from suppliers.
  • Made [Number] confections out of chocolate on daily basis.
  • Brought new variations of chocolate to candy bar.
  • Troubleshot and repaired malfunctioning kitchen equipment to maintain team performance levels.

Education

Associate of Arts - Psychoogy

Alexander College
Burnaby, BC

High School Diploma -

Baba Farid Senior Secondary School
Bajakhana, Punjab
03.2021

Skills

  • Complex Problem-Solving
  • Loading and Unloading
  • Record Preparation
  • Leadership and Team Building
  • Computer Proficiency
  • Cash handling
  • Time management
  • Customer service

Timeline

Warehouse Associate

DB Schenker
07.2023 - Current

Customer Service Cashier

Tandoor Hub Curry And Pizza
10.2022 - 04.2023

Warehouse Worker

Mark Crest
09.2022 - 12.2022

Chocolate Products Maker and Seller

Rocky Mountain Chocolate Factory
08.2022 - 11.2022

Housekeeping Aide

Providence Health Care
02.2022 - Current

Associate of Arts - Psychoogy

Alexander College

High School Diploma -

Baba Farid Senior Secondary School

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Arshdeep Kaur