Arshdeep Kaur
Brampton,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Fat Bastard Burrito
05.2022 - 06.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Sales Executive
Thriftmania
04.2020 - 11.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed past sales data and team performance to develop realistic sales goals.
Product Scanner
Blue Dart
08.2019 - 02.2020
- Gathered, sorted and scanned documents to enter into computer system.
- Archived documents to locate quickly by strictly following storage methods.
- Organized documents by color coding, classifying and indexing under special headings and categories.
- Labeled digital files and document details using predetermined naming conventions.
Education
Diploma - Architecture Technician
Sheridan College
Mississauga, ON04.2024
High School Diploma -
Sri Guru Harkrishan Public School
Bathinda India03.2021
Skills
- Microsoft Excel
- Problem-Solving Ability
- Stock Management
- Stocking and Replenishing
- Senior Leadership Support
- Order Fulfillment
- Active Listening
- Microsoft PowerPoint
Timeline
Customer Service Representative
Fat Bastard Burrito
05.2022 - 06.2023
Sales Executive
Thriftmania
04.2020 - 11.2020
Product Scanner
Blue Dart
08.2019 - 02.2020
Diploma - Architecture Technician
Sheridan College
High School Diploma -
Sri Guru Harkrishan Public School
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