Arshdeep Kaur
Surrey,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
7 Eleven Gas Station
03.2021 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Sales Supervisor
Hudson's Bay
05.2019 - 02.2021
- Effectively coached team members to reach weekly and monthly sales goals.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Promoted exceptional customer service by engaging clients on sales floor.
Sales Associate
La Vie En Rose
01.2018 - 04.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Associate of Science - University Arts And Sciences - General Arts And Sciences
Kwantlen Polytechnic University
Surrey, BC02.2021
Skills
- Verbal and Written Communication
- Incident Reports
- Learning Strategies
- Active Listening
- Regulatory Compliance
- Process Improvement
- Attention to Detail
- Time Management
- POS Systems Operations
- Staff Management
- Staff Supervision
- Sales Activities
- Sales Expertise
- Goals and Performance
- Customer Service
- Product and Service Sales
Timeline
Assistant Store Manager
7 Eleven Gas Station
03.2021 - Current
Sales Supervisor
Hudson's Bay
05.2019 - 02.2021
Sales Associate
La Vie En Rose
01.2018 - 04.2019
Associate of Science - University Arts And Sciences - General Arts And Sciences
Kwantlen Polytechnic University
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