Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Certification
Generic

Arshdeep Gill

Calgary,AB

Timeline

Order Picker

Rona
08.2022 - 01.2024

Supervisor

Tim Hortons
04.2022 - 01.2025

Sortation Associate

Amazon
04.2021 - 03.2022

Customer Service Representative

UPS Customer Center
12.2019 - 10.2021

Security Guard

Armour Security
06.2019 - 12.2019

General Arts And Science Diploma

Lethbridge College
05.2019 - 04.2021

Work History

Supervisor

Tim Hortons
04.2022 - 01.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Order Picker

Rona
08.2022 - 01.2024
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Picked and packed order items.
  • Recorded daily activities for inventory control.

Sortation Associate

Amazon
04.2021 - 03.2022
  • Supported warehouse operations with manual loading, unloading, and palletizing of packages.
  • Increased productivity by working collaboratively with team members to meet deadlines.
  • Ensured accurate package delivery with attention to detail in labeling and scanning processes.
  • Enhanced efficiency by sorting and organizing packages according to destination codes.

Customer Service Representative

UPS Customer Center
12.2019 - 10.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved customer inquiries and complaints quickly.

Security Guard

Armour Security
06.2019 - 12.2019
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Education

General Arts And Science Diploma

Lethbridge College
Lethbridge
05.2019 - 04.2021

Skills

Customer service

Ability to work in a busy environment

Communication skills

Interest in exploring new ideas

Active

Hardworking

Problem-solving

Punctual

Enthusiastic

Motivated

Result-oriented

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Work Preference

Work Type

Full Time

Certification

Food Safety

First Aid CPR

Security

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Arshdeep Gill