ARSHDEEP ARSHDEEP
Brampton,ON
Summary
Safety-conscious security personnel with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Guard
AERODROME INTERNATIONAL SECURITY
Mississauga, ON
10.2020 - Current
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Patrolled and monitored premises in a company vehicle and by foot.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Watched different facility areas from a central location via different CCTV feeds, obtaining maximum coverage of essential areas.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Worked on more than 10 sites like Airport, condos, truck yard, construction site, and mall.
Front Desk Receptionist
EST HOTEL
Etobicoke, ON
05.2021 - 10.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Used internal software to process reservations, check-ins and check-outs.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Planned coverage needs and organized services to support incoming special events.
Education
Diploma - HOTEL OPERATIONS MANAGEMENT
George Brown College
Toronto, ON10.2022
Skills
- Computer Proficiency
- Positive Attitude and Energetic
- Data Entry and Database Software
- Strong Communication and Interpersonal Skills
- Time Management
- Critical Thinking
- Attention to Detail
- Work Planning and Prioritization
- Ground Patrol
- Security Team Coordination
- Detailed Activity Logs
- CCTV Monitoring
Certification
- SECURITY GUARD
- FIRST AID AND CPR
- SMART SERVE
Timeline
Front Desk Receptionist
EST HOTEL
05.2021 - 10.2022
Security Guard
AERODROME INTERNATIONAL SECURITY
10.2020 - Current
Diploma - HOTEL OPERATIONS MANAGEMENT
George Brown College
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