Arsh Matharu
Surrey,BC
Summary
Detail-oriented administrative professional with extensive experience in customer service, records management, and office operations. Skilled in appointment management, meeting coordination, and maintaining accurate documentation for effective support. Strong communicator with exceptional attention to detail, dedicated to enhancing customer experiences.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Lower Mainland Immigration Ltd.
Surrey, BC
07.2022 - Current
- Provide day-to-day administrative support and maintain accurate, up-to-date client and office records.
- Answer phone calls and emails to provide information, resulting in effective business correspondence.
- Coordinate client appointments, staff meetings, calendars, and scheduling activities.
- Prepare correspondence, reports, emails, meeting materials, and other administrative documents.
- Maintain organized electronic and physical filing systems while handling confidential information.
Assistant Store Leader
7-11 Convenience Store
Vancouver, BC
11.2020 - 06.2022
- Supported daily operations and assisted staff in delivering efficient customer and front-counter service.
- Responded professionally to customer questions, concerns, and service requests.
- Prepared and maintained daily sales, inventory, and operational reports and records.
- Monitored cash handling procedures and ensured accurate transactions and financial records.
- Assisted with staff scheduling and coordinated daily employee assignments.
Front Desk Receptionist
Amazon Warehouse
New Westminster, BC
02.2020 - 11.2020
- Greeted and assisted visitors and employees at Amazon Warehouse front desk.
- Managed multi-line phone system, routing calls to appropriate departments.
- Maintained organized visitor logs and appointment schedules for efficient operations.
- Handled incoming mail and packages, distributing them to relevant departments efficiently.
- Performed data entry into computer systems to maintain accurate records of customer information.
Education
MBA - Business Administration And Management
University Canada West
10.2021
Bachelor of Technology - Computer Engineering
Punjabi University
05.2019
Skills
Timeline
Administrative Assistant
Lower Mainland Immigration Ltd.
07.2022 - Current
Assistant Store Leader
7-11 Convenience Store
11.2020 - 06.2022
Front Desk Receptionist
Amazon Warehouse
02.2020 - 11.2020
Bachelor of Technology - Computer Engineering
Punjabi University
MBA - Business Administration And Management
University Canada West