Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Arsh Dhariwal

Arsh Dhariwal

Brampton,ON

Summary

Friendly Administrative Assistant experienced in leading large teams with exceptional skill as a trainer, team builder, and project manager. Talented in accurately handling money, monitoring performance, and resolving customer concerns in fast-paced environments. Punctual and honest Cashier with a solid background in Customer Services environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier Team Lead

FCBL jewellers Pvt. Ltd
11.2021 - 10.2023
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Promoted store loyalty programs to increase repeat business and bolster customer relations.
  • Collaborated with management to develop strategies for improving the overall shopping experience.

Relationship Manager

Morris Garages
08.2020 - 10.2021
  • Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
  • Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.
  • Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved customer satisfaction.
  • Developed targeted presentations for prospective clients, effectively showcasing the value of our services and products.

Sales Executive

Critimax biotech
08.2019 - 07.2020
  • Maintained a clean work environment, Assisted management with employee improvement strategies, Screened applicants for hire, Checked payroll and accounting disbursements
  • Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
  • Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.

Education

Global Business Management - Business Accountancy

Fleming College
Toronto, ON
09.2025

Bachelor of Commerce -

G.M.N. College
03.2019

High School Diploma -

Air Force School
Ambala, Haryana, India
03.2016

Skills

  • Customer Service
  • Shift Scheduling
  • Transaction Approvals
  • Positive Attitude
  • Store Opening and Closing
  • Cash Handling
  • Schedule Coordination

Accomplishments

  • I was awarded Player of the Year 2021 for my overall performance at Mavericks Cricket Club, Ambala.
  • I was promoted to Head of the Department (Head Cashier) in 2022 after handling client queries effectively.
  • I documented and resolved the Billing process, which increased Customer Experience by 15%.
  • I trained and mentored 7 team members for the Cashier and Customer Services role.

Certification

  • First Aid CPR Level 'C' Certification
  • TALLY Certification
  • Computer Fundamentals Certificate
  • Career Essentials in Administration Assistance
  • Communication Foundations Certification
  • Administrative Professional Tips

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Professional Working
French
Elementary

Timeline

Cashier Team Lead

FCBL jewellers Pvt. Ltd
11.2021 - 10.2023

Relationship Manager

Morris Garages
08.2020 - 10.2021

Sales Executive

Critimax biotech
08.2019 - 07.2020

Global Business Management - Business Accountancy

Fleming College

Bachelor of Commerce -

G.M.N. College

High School Diploma -

Air Force School

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Arsh Dhariwal