ARSH DHANJU
Surrey,British Columbia
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
KLSM HOLDINGS
07.2021 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
SALES AND FINANCE ASSOSCIATE
SUKHI BATH MOTORS
01.2021 - 07.2021
- Enhanced financial accuracy by streamlining the monthly close process and reconciling account discrepancies.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Gas Station Manager
Nijjar Petroleum
01.2016 - 01.2021
- Enhanced customer satisfaction by implementing efficient service protocols and staff training.
- Reduced operational costs through effective inventory management and streamlined processes.
- Improved overall store performance with proactive maintenance of gas pumps and equipment.
- Optimized employee scheduling, balancing workload while maintaining excellent service levels.
Gas Station Attendant
Nijjar Petrolem
04.2014 - 01.2016
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Assisted with inventory management, helping to keep stock levels consistent and uptodate.
Education
Associate of Arts - Economic Studies
Douglas College
New Westminster, BC02.2016
Skills
- Store Organization
- Business Development
- Loss Prevention
- Department Oversight
- Regulatory Compliance
Languages
Punjabi
Native or Bilingual
English
Full Professional
Hindi
Full Professional
Timeline
Assistant Store Manager
KLSM HOLDINGS
07.2021 - Current
SALES AND FINANCE ASSOSCIATE
SUKHI BATH MOTORS
01.2021 - 07.2021
Gas Station Manager
Nijjar Petroleum
01.2016 - 01.2021
Gas Station Attendant
Nijjar Petrolem
04.2014 - 01.2016
Associate of Arts - Economic Studies
Douglas College
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