Organized professional experienced in coordinating and executing large- and small-scale events. Build rapport with venue management and personnel to foster seamless collaboration and execute exceptional event experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
MEETING AND EVENT MANAGING ASSISTANCE
FOUR WALL RESTAURANT AND CATERING CONSULTING
2023.12 - 2024.05
Successfully planned and executed a variety of events including corporate meetings, trade shows, weddings, and parties from conception to completion
Managed catering inquiries from initial contact to signed contracts and execution
Tracked deposits, payments, and invoicing in accordance with catering accounting policies
Ensured event compliance with insurance, legal, AGCO, and health and safety regulations
Coordinated set-up, tear-down, and clean-up operations for seamless event execution
Collaborated with Kitchen Manager to plan and price meals and beverages within budget constraints
Conducted market research and negotiated contracts to secure favorable terms for clients and the company
Provided regular feedback to General Manager and Kitchen Manager on event packages, ensuring they were current and effectively priced
Proposed and implemented ideas to enhance service quality and event experiences
Specified staff requirements and coordinated their activities for optimal event performance
Worked with marketing and public relations to promote and publicize events
Proactively handled and troubleshot issues arising during events
Conducted pre- and post-event evaluations, reporting on outcomes and providing periodic reports to the General Manager
Internship
Team Member (LINE SUPERVISOR)
Dougbox Wood Fired Pizza and Pasta
Port Credit, ONTARIO
2023.05 - 2023.12
Order Taking and POS Management: Proficient in taking customer orders and well-versed in operating Point of Sale (POS) systems to ensure smooth transactions
Outstanding Customer Service: Provide excellent customer service with fluent English communication skills, ensuring customer satisfaction and fostering a positive dining atmosphere
Food Preparation and Material Handling: Skilled in food preparation techniques and adept at handling materials efficiently to maintain kitchen productivity
Hygiene and Food Safety: Maintain impeccable hygiene standards at work, adhering to all food safety guidelines and regulations to guarantee a safe dining experience for our customers
Master of Wood-Fired Pizza: Expertise in the art of making wood-fired pizzas, ensuring the perfect balance of flavors and textures in every dish
Adaptability: Flexibility to comfortably handle various tasks and responsibilities, adjusting to different work requirements as needed
Smart Serve Certification: Possess a Smart Serve certification, demonstrating the ability to responsibly serve alcohol and uphold legal drinking age regulations
Team Collaboration: Work collaboratively with team members, fostering appositive and supportive work environment
Menu Knowledge: Stay updated on the menu offerings, ingredients, and preparation methods to assist customers with their choices and provide recommendations
INTERNSHIP
Front Desk Coordinator
Robert half Management
Toronto, ON
2022.06 - 2023.02
Demonstrated excellent customer service skills when answering phones and responding to inquiries
Processed payments for services rendered utilizing the company's software system
Maintained neatness of front desk area and ensured proper organization of all materials
Developed strong working relationships with other departments within the organization
Assisted with special projects as needed, including researching topics related to the business operations
Performed administrative tasks such as filing, faxing, photocopying, and data entry
Inputted client information into database program to ensure accuracy of records
Scheduled appointments with clients and maintained accurate records of all bookings
Education
Hospitality: Hotel and restaurant service management -
Seneca college
12.2023
Skills
Safety Standards Compliance
Knowledge of Production Processes
Attention to Detail
Basic Math
Computer Skills
Good Communication
Teamwork and Communication
Team Player
Cool Under Pressure
Phone Call Direction
Guest Relations
Help Desk
Effective Planning
Social Perceptiveness
Time Management
Visitor Monitoring
Guest Satisfaction
Certification
First aid and CPR certificate
Smart serve certificate
WHIMS certificate
AODA certificate
National food handler certificate
References
References available upon request.
Timeline
MEETING AND EVENT MANAGING ASSISTANCE
FOUR WALL RESTAURANT AND CATERING CONSULTING
2023.12 - 2024.05
Team Member (LINE SUPERVISOR)
Dougbox Wood Fired Pizza and Pasta
2023.05 - 2023.12
Front Desk Coordinator
Robert half Management
2022.06 - 2023.02
Hospitality: Hotel and restaurant service management -
Seneca college
First aid and CPR certificate
Smart serve certificate
WHIMS certificate
AODA certificate
National food handler certificate
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