Arsenii Maliev
Halifax,NS
Summary
High-energy bartender/server with excellent sales, service and interpersonal skills. Knowledgeable about safe food handling, cleaning standards and restocking procedures. Committed to making every customer feel welcome and assisting with any need. Always looking to learn more about wine, liquor and mixed drinks in order to better serve customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Banquet Server/Bar Assistant
Palais Royale
Toronto, ON
02.2023 - 05.2024
- Maintained detailed inventory of bar supplies and stocked work areas.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Restocked beer and liquor regularly and after special events.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Poured wine, beer and cocktails for patrons.
- Monitored patron alcohol consumption to encourage safety.
- Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
- Collected appetizer, entree and wine orders from patrons.
- Prepared specialty drinks to support servers.
Line Cook
Simply Social
Toronto, ON
06.2023 - 09.2023
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Prepped garnishes to reduce wait times during lunch and dinner rush.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Adhered to portion controls and presentation specifications.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Bartender
The Grand Trunk
Toronto, ON
05.2022 - 03.2023
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Replenished bar glasses, garnishes and condiments.
- Checked identification of guests to verify age requirements for alcohol purchase.
Server/Kitchen Hand
The Food Dudes
Toronto, ON
07.2022 - 03.2023
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Took food and drinks to bar and table customers.
- Cleaned up spills and brought replacement items to tables.
- Partnered with chef to cook food and comply with food preservation guidelines.
- Prepared garnishes to complement dishes on menu.
- Poured drinks using standard pour according to specifications.
- Prepared dishes for catering events or during high-volume shifts.
- Replenished bar glasses, garnishes and condiments.
- Removed and disposed of bags from trash receptacles in and around bar area.
Store Associate
T-shirt Time
Toronto, ON
09.2021 - 02.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Generated digital image files for use in digital and traditional printing.
- Designed new, on-brand visual elements focusing on concept and messaging.
Education
Bachelor of Arts - Advanced Filmmaking
Fanshawe College
London, ON11-2019
Associate of Arts - Film Studies
Fanshawe College of Applied Arts And Technology
London, ON05.2018
Skills
- Customer Service, Relationship Building
- Adaptable
- Teamwork
- Display Setup
- Cash Handling
- Physical Stamina
- Product Recommendations
- Easy to talk to, Sociable
- Calculation skills, Good with numbers
- Beverage Making and Delivery
- Problem Detection and Resolution, Attention to Detail
- Cleaning and Sanitizing
- Graphic design, Video editing, Videography, Camera Work
- Strong understanding of aesthetic principles
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual
Certification
- Smart Serve
- WHMIS Certificate
References
Darin (Manager at Palais Royale) - 647 274 9609
Alison (The Owner of The Grand Trunk) - 647 674 9227
Jim (Senior Chef at Simply Social) - 416 880 9738
Timeline
Line Cook
Simply Social
06.2023 - 09.2023
Banquet Server/Bar Assistant
Palais Royale
02.2023 - 05.2024
Server/Kitchen Hand
The Food Dudes
07.2022 - 03.2023
Bartender
The Grand Trunk
05.2022 - 03.2023
Store Associate
T-shirt Time
09.2021 - 02.2022
Bachelor of Arts - Advanced Filmmaking
Fanshawe College
Associate of Arts - Film Studies
Fanshawe College of Applied Arts And Technology
- Smart Serve
- WHMIS Certificate
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