Arsene Mukiza
Ottawa,ON
Summary
Friendly Sales Supervisor with over 3 years of experience managing a sales team and ensuring effective results. Skilled in providing direction, motivation and guidance to sales teams. Adept in hiring and training new employees. Knowledgeable in all legal compliance procedures.
Overview
3
3
years of professional experience
1
1
Language
Work History
Sales Supervisor
Mr Ken
02.2021 - 08.2023
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Fast Food Crew Member
Mr Godfree
02.2020 - 10.2020
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
Education
High School Diploma -
Adult High School
Ottawa, ON06.2024
Master of Science - Engineering And Physical Sciences
Lesson Technical Training Centre
Nairobi Kenya06.2022
Skills
- Sales Presentations
- Effective selling techniques
- Sales strategy development
- Management Support
- Motivational Skills
- Store appearance and merchandising
- Operations
Languages
English
Professional Working
Swahili
Native or Bilingual
Kinyarwanda
Native or Bilingual
exploring new things
I like travelling to new places exploring, meeting new peaple seeking out new experience,knowledge,personal growth and discovery
Timeline
Sales Supervisor
Mr Ken
02.2021 - 08.2023
Fast Food Crew Member
Mr Godfree
02.2020 - 10.2020
High School Diploma -
Adult High School
Master of Science - Engineering And Physical Sciences
Lesson Technical Training Centre
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridRemoteImportant To Me
Career advancementCompany CulturePaid time offHealthcare benefitsFlexible work hoursTeam Building / Company RetreatsWork from home optionWork-life balanceAffiliations
- Social affiliation
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