Arsene Dinzau
Calgary,Alberta
Summary
Results-driven, bilingual sales professional with over five years of experience in technical and solution-based sales across the automotive, finance, and insurance sectors. Proven ability to generate leads, educate clients, and close high-value deals using CRM systems and strategic business development techniques. Adept at building lasting customer relationships, presenting customized solutions, and exceeding targets in competitive environments. Fluent in English and French, with a client-centric approach, and strong communication skills that drive measurable results.
Overview
9
9
years of professional experience
Work History
Internet Sales Consultant
Harris Kia
Nanaimo, Canada
01.2022 - 01.2025
- Generated and converted high-quality leads using CRM tools, achieving an 15% lead-to-sale rate while maintaining exceptional client relationships.
- Streamlined lead management processes by implementing CRM automation, reducing manual entry and increasing monthly sales by 25%, demonstrating technical sales expertise.
- Educated clients on product features and financing solutions, providing customized recommendations that enhanced customer satisfaction and retention.
- Collaborated with sales team to strategize lead follow-ups and market expansion, ensuring consistent target achievement.
Sales Consultant
House of Cars
Calgary, Canada
01.2020 - 01.2022
- Educated and advised over 25 clients monthly on financing and product options, achieving consistent sales targets, and fostering long-term customer relationships.
- Presented tailored solutions to high-value clients, leveraging negotiation and persuasive communication to close more than 20 high-value deals per month.
- Utilized CRM systems to track leads, manage client interactions, and optimize follow-up strategies, improving overall sales efficiency.
Senior Representative Agent
Primerica
Vancouver, Canada
01.2016 - 01.2019
- Delivered customized financial and insurance solutions, enhancing client portfolio value by 11.5%, and increasing client satisfaction.
- Managed client accounts and provided actionable advice to restructure debt for 30+ clients, improving financial health and retention.
- Supervised and trained five junior agents, ensuring adherence to administrative and sales procedures while fostering a customer-centric culture.
- Maintained meticulous records of client interactions and recommendations using CRM tools to support reporting and performance tracking.
Education
Bachelor of Commerce (BCom) - Accounting/Finance
Mount Royal University
12.2027
Life License Qualification Program (LLQP) -
Insurance Council of British Columbia
12.2019
Skills
- Technical and solution-based sales
- Lead generation and appointment setting
- CRM management (Salesforce, DealerSocket, VinSolutions)
- Client relationship management and retention
- Business development and market analysis
- Communication and presentation skills
- Results-oriented, target achievement
- Team collaboration and customer-centric approach
Timeline
Internet Sales Consultant
Harris Kia
01.2022 - 01.2025
Sales Consultant
House of Cars
01.2020 - 01.2022
Senior Representative Agent
Primerica
01.2016 - 01.2019
Bachelor of Commerce (BCom) - Accounting/Finance
Mount Royal University
Life License Qualification Program (LLQP) -
Insurance Council of British Columbia