Arsema Tekle
Edmonton,AB
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
Work History
FRONT DESK
SOLO REPAIRS
07.2023 - Current
- Provide general customer service including answering questions and addressing concerns
- Welcomed guests in a warm/friendly manner
- Managed picking up some equipment
- Managed all the paperwork for the clients.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Cashier
Shewa supermarket
07.2020 - 02.2023
- Maintained high standards of customer service during high-volume, stressful fast-paced operation
- Communicated clearly and positively with coworkers and management
- Cleaned, sanitized, and organized dining room area to maintain a comfortable and clean environment
- Learned valuable customer service skills.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Tallied cash drawer at beginning and end of each work shift.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
Education
High School Diploma -
Cruise High School
ETHIOPIA05.2020
Skills
- Good team player
- Critical Thinking Skills
- People person
- Cash handling
- Greeting customers
- Initiative-taking
- Attention to detail
- Time management
- Cash handling experience
- Problem-solving abilities
- Patience and composure
- Front Office Support
- Automated Telephone Systems
Languages
English
Full Professional
Amharic
Native or Bilingual
Timeline
FRONT DESK
SOLO REPAIRS
07.2023 - Current
Cashier
Shewa supermarket
07.2020 - 02.2023
High School Diploma -
Cruise High School