Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Arsema Frezghi

Ottawa

Summary

Dedicated sales associate with a strong focus on customer service, problem-solving, and teamwork. Proven ability to adapt to changing priorities while ensuring excellent service and smooth operations.

Overview

1
1
year of professional experience

Work History

Sales Associate

Notre Dame High School
Ottawa, ON
11.2023 - 06.2024
  • Assisted customers in product selection and provided excellent service to enhance satisfaction.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Collaborated with team members to maintain inventory levels and ensure stock availability.
  • Engaged with students and parents to promote school events and fundraising initiatives.
  • Participated in training sessions to improve product knowledge and sales techniques.
  • Adapted quickly to changing priorities, demonstrating flexibility in a dynamic environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.

Volunteer

Bellevue Recreation Center
Ottawa, ON
02.2023 - 03.2023
  • Assisted in organizing community events, enhancing participant engagement and satisfaction.
  • Supported recreational programs by setting up equipment and facilities for activities.
  • Collaborated with team members to ensure smooth operations during events and activities.
  • Provided customer service by addressing inquiries and assisting visitors at the center.
  • Maintained cleanliness and organization of recreational spaces, promoting a welcoming environment.
  • Adapted quickly to changing event needs, demonstrating flexibility in task management.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Education

Advanced Diploma - Health Sciences

Algonquin College
Ottawa
12-2026

Notre Dame High School
Ottawa
06-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Exceptional customer service
  • Outgoing personality
  • Flexible schedule
  • Friendly and outgoing

Languages

English

Timeline

Sales Associate

Notre Dame High School
11.2023 - 06.2024

Volunteer

Bellevue Recreation Center
02.2023 - 03.2023

Advanced Diploma - Health Sciences

Algonquin College

Notre Dame High School
Arsema Frezghi