Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Yuliya Merino

Yuliya Merino

Waterloo,Canada

Summary

Seeking a dynamic full-time position in customer relations where I can leverage my exceptional communication skills and passion for fostering positive client experiences to effectively engage with customers, drive satisfaction, and contribute to the growth and reputation of the company. I am highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Abstract Artist

Self-Employed
Kitchener, Ontario
04.2005 - Current
  • Listen to customer concerns regarding art preferences
  • Take measurements on canvas and understand colour scheme preferences
  • Select appropriate oil or acrylic paint and shop for materials as needed
  • Work on projects for both companies and individuals, ensuring client specifications are met
  • Collaborate closely with clients to ensure satisfaction and project success.

Final Coating Finishing Inc

Harriston, Ontario
07.2015 - 06.2016
  • Developed and nurtured customer base
  • Cultivated customer relationships
  • Targeted sales and marketing activities effectively.

Registered Medical Nurse

Ufa State Policlinc#38
Bashkortonstan, Russia
06.2005 - 11.2007
  • Provided patient treatment per physician instructions
  • Conducted nursing interventions, including vital signs monitoring and infection control
  • Counseled patients on treatment, side effects, and referrals
  • Assessed patient condition and communicated clinical changes to physicians.

Education

Medical Sciences - Nursing - Registered Nurse Critical Care Nursing

Medical College
Ufa, Bashkortostan, Russia
12-2005

Some College (No Degree) - Medical College - Accreditation

ICAS -International Credential Assessment Canada
Kitchener, Ontario

Skills

  • Proven track record of meeting and exceeding customer service goals, including response times, resolution rates, and customer satisfaction scores
  • Commitment to ongoing learning and development to stay updated on industry trends, best practices, and emerging technologies in customer relations
  • Exceptional interpersonal and communication skills, adept at building rapport and fostering positive relationships with customers

Certification

Registered Nurse

Accomplishments

Nurse Practise – 288 Hours - Completed

Work Probation – 216 Hours – Completed

References

References available upon request.

Timeline

Final Coating Finishing Inc

07.2015 - 06.2016

Registered Medical Nurse

Ufa State Policlinc#38
06.2005 - 11.2007

Abstract Artist

Self-Employed
04.2005 - Current

Medical Sciences - Nursing - Registered Nurse Critical Care Nursing

Medical College

Some College (No Degree) - Medical College - Accreditation

ICAS -International Credential Assessment Canada

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Yuliya Merino