Arsalan Awan
Welland
Summary
Resourceful and dependable professional with a strong background in customer service, administrative support, and operations. Known for adaptability, strong communication skills, and a consistent ability to learn quickly and work well in team-driven environments. Brings a positive attitude, reliability, and a commitment to delivering quality results in fast-paced and dynamic settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Guard
Paragon Security
01.2024 - Current
- Performed regular foot and vehicle patrols to ensure site safety
- Managed facility access, including opening/closing procedures
- Coordinated with cleaners, contractors, and site supervisors
- Maintained accurate logs and responded to incidents following protocols
Security Guard
Secure Force
11.2023 - 10.2024
- De-escalated conflicts professionally
- Enforced facility policies and performed ID verification
- Monitored high-traffic areas and maintained secure zones
Security Guard
VP Protection
03.2023 - 01.2024
- Monitored entry/exit points and verified access credentials
- Responded to alarms and disturbances; filed detailed incident reports
- Collaborated with emergency services when required
- Provided customer service and support for residents and guests
Security Guard
Vikings
04.2022 - 12.2022
- Provided crowd control during large events
- Operated radios, security systems, and monitored CCTV feeds
- Addressed loitering and resolved access disputes diplomatically
Dispatcher & Data Entry Clerk
Roll X Carriers Inc.
01.2021 - 12.2021
- Dispatched drivers for local and regional deliveries
- Handled entry of shipment details and managed scheduling systems
- Maintained logs, fuel records, and delivery confirmations
- Supported route optimization and timely communication with clients
Logistics Coordinator
XPO Logistics
09.2019 - 12.2020
- Coordinated incoming and outgoing freight operations
- Managed inventory levels and shipment records using logistics software
- Scheduled pickups/deliveries while liaising with warehouse and transportation teams
- Ensured accuracy in documentation and compliance with safety standards
Driver
Amazon
12.2018 - 06.2019
- Delivered packages efficiently across the GTA following pre-set routes
- Maintained delivery logs and used mobile dispatch systems
- Conducted pre-trip vehicle inspections to ensure operational safety
- Ensured excellent customer interaction and timely service
Education
Psychology Certificate -
IAP Online College
01.2024
Certificates - Social Media Marketing, Digital Marketing Data Analytics, Marketing Leadership, Product Leadership
BrainStation Online
Advanced Diploma in Digital Marketing - Marketing Communications
Sheridan College
01.2022
Police Foundations Diploma -
Humber College
01.2020
High School Diploma -
Fletcher’s Meadow Secondary School
01.2017
Skills
- Surveillance & CCTV Monitoring
- Access Control & Emergency Procedures
- Incident Reporting & Crisis Intervention
- Customer Service & Communication
- Team Collaboration & Leadership
- WHMIS
- Smart Serve
- Fire Safety Awareness
- Logistics analysis
- Data entry
Certification
- Ontario Security Guard License
- First Aid + CPR
- G Class Driver’s License
- WHMIS Certification
- Worker Health & Safety Awareness
- Smart Serve
- Crisis Intervention & Verbal De-Escalation
Languages
English
Native or Bilingual
Hindi
Professional Working
Punjabi
Professional Working
Timeline
Security Guard
Paragon Security
01.2024 - Current
Security Guard
Secure Force
11.2023 - 10.2024
Security Guard
VP Protection
03.2023 - 01.2024
Security Guard
Vikings
04.2022 - 12.2022
Dispatcher & Data Entry Clerk
Roll X Carriers Inc.
01.2021 - 12.2021
Logistics Coordinator
XPO Logistics
09.2019 - 12.2020
Driver
Amazon
12.2018 - 06.2019
Certificates - Social Media Marketing, Digital Marketing Data Analytics, Marketing Leadership, Product Leadership
BrainStation Online
Advanced Diploma in Digital Marketing - Marketing Communications
Sheridan College
Police Foundations Diploma -
Humber College
High School Diploma -
Fletcher’s Meadow Secondary School
Psychology Certificate -
IAP Online College
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