To obtain employment in the Customer Service field while continuing my education.
Work History
Server/Bartender
1 Year 11 Months
Que Pasa Mexican Cafe | 12.2024 - Current
Delivered attentive table service and resolved guest requests promptly to maintain smooth dining experiences
Mixed cocktails, poured beverages, and followed drink recipes with consistency and accuracy
Processed payments using POS systems while balancing tabs and handling cash securely
Verified drinking age requirements of customers by carefully reviewing photo identification.
Coordinated with kitchen and bar staff to ensure timely order flow and guest satisfaction
Server/Bartender
1 Year 1 Month
Rock and Wings | 09.2025 - 10.2026
Managed multiple tables efficiently during peak hours while preserving service quality
Recommended menu items and beverages based on guest preferences and special requests
Handled guest concerns professionally and escalated issues when needed to support positive outcomes
Maintained clean, organized service areas in compliance with sanitation and safety standards
Operations Night Clerk
1 Year 5 Months
Tactical Transport | 12.2021 - 05.2023
Provided customers with updates via email on daily shift changes.
Utilized Excel to deliver accurate product updates to customers
Managed daily invoicing processes.
Answered dispatchers' calls, resolving issues and ensuring smooth operations
Provide professional verbal and written communication with all customers and co workers
Department Supervisor
1 Year 6 Months
Home Depot | 02.2019 - 08.2020
Conducted coaching sessions for associates to enhance their skills and performance. and trainings for associates as well as holding pk trainings with vendors to have a better understanding of “closing the deal”
Organizing and assigning a work list for the week to all associates in my department being engaged and hands-on
Communicated store objectives to associates, utilizing effective time management and appropriate tools for clarity
Organized and assigned weekly work tasks to associates in my department to ensure productivity. a work list for the week to all associates in my department being engaged and hands-on
Education
High School Diploma
Liberty High School | Bakersfield, CA | 05-2013
Bachelor of Arts - Psychology
Arizona State University | Online | 05-2028
Skills
Customer Service
Order management
Cash management
POS system operation
Clerical
Problem-solving abilities
Fast learner
QUALIFICATIONS
Provide training and motivation to enhance individual and team goals
Ability to effectively resolve concerns between faculty, students, and parents
Possess excellent organizational and problem-solving skills
Highly motivated, dependable, goal-oriented, and flexible – committed to a job well done and professional excellence