Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Arron Manning

Brampton,ON

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

8
8
years of professional experience

Work History

Administrative Services Manager

Moss LED Inc.
TORONTO
04.2021 - Current
  • Overseeing the maintenance, repair, or replacement of office equipment and machines.
  • Ensuring that the office systems, controls, policies, procedures, and workspaces are in compliance with current regulations or legislation.
  • Developed and implemented policies and procedures to improve administrative services operations.
  • Supervised a team of Administrative /Sales staff; provided ongoing feedback on job performance.
  • Resolved customer inquiries and complaints in an efficient manner.
  • Coordinated travel arrangements, meetings, conferences, events, and training sessions as needed.
  • Oversaw the recruitment process for new hires within the department by screening resumes and interviewing candidates.
  • Managed the daily operations of the department to ensure compliance with organizational goals.
  • Ensured that all administrative tasks were completed accurately and in a timely manner.
  • Responded to client inquiries regarding billing discrepancies by researching issues.
  • Verified client banking information for processing of electronic transfers and set up client accounts.
  • Processed refunds and overpayments for clients by crediting customer accounts or giving bill credits.
  • Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
  • Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
  • Trained new staff members on proper deposit services processes.
  • Supervised a team of administrative support staff; provided ongoing feedback on job performance.

Sales Coordinator

Moss LED Inc.
TORONTO
04.2020 - 04.2021
  • Saved costs by negotiating room rates and meeting space pricing.
  • Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
  • Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
  • Coordinated and finalized sales proposals to complete purchases.
  • Fostered relationships with customers to expand customer base and retain business.
  • Developed long-term partnerships with lucrative business customers.
  • Input customer data into system, updating information regularly with changes to buying habits.
  • Worked with production teams to assess, update and optimize delivery dates for customers.
  • Used contact management database to effectively qualify prospects for assigned sales representative within assigned territory.
  • Aided senior leadership during executive decision-making process, generating daily reports to recommend corrective actions and improvements.

Sales Coordinator

The Ritz Carlton Hotel
TORONTO
04.2016 - 04.2020
  • Drove sales by effectively up-selling and cross-selling products to maximize profitability.
  • Delivered exemplary customer service and support by remaining poised in most stressful situations.
  • Supported sales team by delivering current territory sales data and costing information.
  • Coordinated and finalized sales proposals to complete purchases.
  • Fostered relationships with customers to expand customer base and retain business.
  • Input customer data into system, updating information regularly with changes to buying habits.
  • Developed long-term partnerships with lucrative business customers.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.

Education

Business Administration Certificate -

TORONTO METROPOLITAN UNIVERSITY - The Chang School of Continuing Education
01.2014

General Arts Diploma -

GEORGE BROWN COLLEGE
06.2008

Skills

  • Records Management
  • Organizational Leadership
  • Budget Administration
  • Facilities Management
  • Database Administration
  • Report Writing
  • Schedule Management
  • Event Coordination
  • Vendor Relationship Management
  • Administrative Management
  • Transaction Processing
  • Invoice statements
  • Payment reviewing
  • Financial Reporting
  • Account updating
  • Accounts Receivable/Set up

References

References available upon request.

Timeline

Administrative Services Manager

Moss LED Inc.
04.2021 - Current

Sales Coordinator

Moss LED Inc.
04.2020 - 04.2021

Sales Coordinator

The Ritz Carlton Hotel
04.2016 - 04.2020

Business Administration Certificate -

TORONTO METROPOLITAN UNIVERSITY - The Chang School of Continuing Education

General Arts Diploma -

GEORGE BROWN COLLEGE

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Arron Manning