Arrion Miccio
North York,Ontario
Summary
Experienced Sales Associate skilled in customer engagement and inventory management at Winners Merchandise LTD. Strong ability to process transactions efficiently and resolve customer issues. Knowledgeable in medical office procedures and electronic health records, with a proactive approach to administrative tasks.
Overview
2
2
years of professional experience
Work History
Sales Associate
Winners Merchandise LTD
York, Ontario
01.2023 - Current
- Maintained knowledge of sales and promotions, return policies and security practices.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- WHIMIS trained.
Internship Student
Active Rehabilitation & Chiropractic Physical Therapy Centre
York, Ontario
06.2024 - 08.2024
- Organized charts, documents and supplies to maintain team productivity.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Registered new patients into practice management software program accurately entering demographic information.
- Knowledge of Medical Transcriptions and Government Billing
- Successfully completed ABLEMED
Education
Diploma - Business Administration
Anderson College
North York, ON08-2025
Diploma - Medical Office Administration
Anderson College
North York10-2024
Valid CPR Certificate
Anderson College
North York, ON09-2024
Skills
- Medical office procedures
- Appointment scheduling
- Electronic health records
- Customer service
- Time management
- Inventory management
- Data entry
- Merchandise receiving and handling
- Customer service, conflict resolution
- Transaction processing, retail merchandising
- Health and Safety
Affiliations
- Volunteered as a mentor to kids especially from a single parent homes in St. Vincent and the Grenadines.
Timeline
Internship Student
Active Rehabilitation & Chiropractic Physical Therapy Centre
06.2024 - 08.2024
Sales Associate
Winners Merchandise LTD
01.2023 - Current
Diploma - Business Administration
Anderson College
Diploma - Medical Office Administration
Anderson College
Valid CPR Certificate
Anderson College
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