ARRIANE TORTONA
Kelowna,Canada
Summary
Dedicated and detail-oriented with a background in administrative support, customer service, and office operations. Adept experience in handling client interactions, and maintaining organized workspaces. Highly skilled in multitasking and fostering a welcoming environment. Passionate about delivering exceptional service and contributing to a team-oriented workplace.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Meat Clerk
Peter’s Your Independent Grocery
10.2023 - Current
- Assisted customers with product selection, ensuring excellent service and attention to detail
- Managed inventory by tracking stock levels, placing orders, and rotating products to maintain freshness
- Ensured compliance with food safety standards and proper handling of perishable products
Senior Medical Sales Representative
Lifelink Inc.
07.2014 - 07.2023
- Collaborated with healthcare professionals, including pharmacists, to promote and educate them on medical products
- Maintained accurate records of orders, supplies, and customer interactions, ensuring compliance with industry standards
- Developed strong relationships with hospitals and clinics, facilitating efficient order fulfillment and delivery
- Conducted product presentations and provided training for medical staff on product applications and safety
- Assisted in resolving client inquiries regarding medication and medical equipment
Pharmaceutical Sales Representative
Euromed Laboratories
07.2007 - 03.2014
- Promoted pharmaceutical products, including IV fluids and medical supplies, to healthcare professionals
- Maintained a thorough understanding of inventory management, ensuring proper stock levels and timely orders
- Provided post-sales support, answering product-related questions and assisting with technical concerns
- Collaborated with internal teams to ensure smooth processing of orders and timely deliveries
Education
Bachelor of Science - Medical Technology
San Juan de Dios College
Business Administration Diploma - Human Resource Management
Okanagan College
Skills
- Inventory Management
- Order Processing
- Attention to Detail
- Customer Service
- Communication
- Medical Knowledge
- Team Collaboration
- Supervision
- Adaptability
- Learning Agility
Certification
- Occupational First Aid – Level 1
- Standard First Aid & CPR/AED – Level C
- WHMIS 2015
- Food Safe Level 1
- Serving It Right
- Responsible Adult - Level 1
Awards
- Lifelink Inc., Senior Sales Representative
- Sales Budget Achiever – 2019
- Sales Budget Achiever – 2021
- Sales Budget Achiever – 2022
- Loyalty Award – 10/01/19
- Exemplary Employee Award – 2019
- Exemplary Employee Award – 2021
- Exemplary Employee Award – 2022
Languages
English
Full Professional
Tagalog
Full Professional
Timeline
Meat Clerk
Peter’s Your Independent Grocery
10.2023 - Current
Senior Medical Sales Representative
Lifelink Inc.
07.2014 - 07.2023
Pharmaceutical Sales Representative
Euromed Laboratories
07.2007 - 03.2014
Business Administration Diploma - Human Resource Management
Okanagan College
- Occupational First Aid – Level 1
- Standard First Aid & CPR/AED – Level C
- WHMIS 2015
- Food Safe Level 1
- Serving It Right
- Responsible Adult - Level 1
Bachelor of Science - Medical Technology
San Juan de Dios College
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