Arriane Ernst
Medicine Hat,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Front Desk Agent
Days Inn Medicine Hat
Medicine Hat, Alberta
01.2024 - 09.2025
- Greeted guests warmly and provided check-in assistance.
- Managed reservations using property management software effectively.
- Answered phone calls and addressed guest inquiries promptly.
- Processed payments and maintained accurate financial records.
- Coordinated with housekeeping to ensure room readiness for guests.
- Handled guest complaints with professionalism and empathy.
- Assisted in training new front desk staff on procedures.
- Provided excellent customer service while upholding company policies.
- Inputted guest information into computer system accurately and securely.
Early Childhood Educator
Creative Kidz Daycare & Afterschool
Medicine Hat, AB
08.2023 - 12.2023
- Fostered a nurturing environment that encouraged social and emotional development.
- Monitored children's progress through observations and record-keeping methods.
- Coordinated group activities that enhanced cooperation and teamwork among children.
- Maintained a safe and clean learning environment conducive to exploration.
- Organized indoor and outdoor playtime activities to promote physical and mental development of children.
- Assisted students with special needs by providing additional support when required.
- Implemented hands-on, play-based strategies for experiential learning.
- Promoted effective communication between staff members by participating actively in team meetings.
- Established indoor and outdoor safe play environments for toddler-age children.
Early Childhood Educator
Pitter Patter Early Learning Inc.
Medicine Hat, AB
02.2023 - 08.2023
- Stuck to daily routines to help children feel comfortable and promote development.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Established indoor and outdoor safe play environments for toddler-age children.
- Engaged with children on individual basis to build positive, trusting relationships.
- Instructed and assisted children in eating, toileting and resting to help develop healthy personal habits.
- Read stories to children and taught painting, drawing and crafts.
Supervisor
Denny's
Medicine Hat, AB
11.2022 - 08.2023
- Implemented strategies to take advantage of new opportunities.
- Analyzed key performance indicators to identify effective strategies.
- Set specific goals for projects to measure progress and evaluate end results.
- Assessed company operations for compliance with safety standards.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained positive working relationship with fellow staff and management.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Responded to customer questions regarding products, prices and availability.
- Coordinated employee schedules according to shift changes and availability.
- Complied with company policies, objectives and communication goals.
Early Childhood Educator
Little Owls Learning Center
Medicine Hat, AB
05.2022 - 12.2022
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Implemented hands-on, play-based strategies for experiential learning.
- Implemented behavior modeling and positive reinforcement into daily routines.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Engaged with children on individual basis to build positive, trusting relationships.
- Participated in workshops, trainings and conferences to improve educational skills.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
Education
BBA - Accounting
Northern Alberta Institute of Technology
Edmonton, AB05.2027
Early Childhood Education Certification - Early Childhood Education
Lethbridge Collegiate Institute
Lethbridge, AB05.2022
Skills
- Critical Thinking
- Staff Supervision
- Microsoft Excel
- Food Services Management
- Complaint Resolution
- Customer Service
- Organizing and Distributing Materials
- Point of Sale POS Software
- Curriculum Planning
- Classroom Rules Establishment
- Verbal and Written Communication
- Problem Solving
- Collaborative and Team-Oriented
References
Chad Kletzel
chad.kletzel@mhcbe.ab.ca
4035481410
Deepa Sivakumar
deepa.sivakumar@lethbridgecollege.ca
Sheena Vogt
sheena.vogt@lethbridgecollege.ca
Premjot Singh
gm@dennysmh.com
4034580340
Timeline
Front Desk Agent
Days Inn Medicine Hat
01.2024 - 09.2025
Early Childhood Educator
Creative Kidz Daycare & Afterschool
08.2023 - 12.2023
Early Childhood Educator
Pitter Patter Early Learning Inc.
02.2023 - 08.2023
Supervisor
Denny's
11.2022 - 08.2023
Early Childhood Educator
Little Owls Learning Center
05.2022 - 12.2022
BBA - Accounting
Northern Alberta Institute of Technology
Early Childhood Education Certification - Early Childhood Education
Lethbridge Collegiate Institute