Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Arrezoo Moradian

TORONTO

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

26
26
years of professional experience

Work History

Registered Psychotherapist

Self Employed
05.2022 - Current
  • Established a safe and supportive environment for clients, fostering open communication and trust during therapy sessions.
  • Utilized mindfulness techniques during sessions to help clients develop greater self-awareness and coping skills for managing stressors.
  • Built strong rapport with clients through active listening skills and empathic understanding of their experiences, fostering lasting therapeutic relationships.
  • Evaluated client progress regularly, adjusting treatment plans as necessary based on changing needs or circumstances.
  • Documented patient information, treatment plans, and patient responses.
  • Provided clients with recommendations to community resources.

Inventory Manager

Group of Gold Line
09.1999 - 05.2022
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Processed damaged goods and completed wasted inventory paperwork.

Education

CTP, Dipl - Psychotherapy

Centre For Training in Psychotherapy
05-2022

Skills

  • Customer relations
  • Problem resolution
  • Relationship building
  • Computer proficiency
  • Conflict resolution
  • Complaint handling
  • Microsoft Excel
  • Complaint resolution
  • Payment processing
  • Client relations
  • Follow-up skills
  • Appointment scheduling
  • Filing
  • Order fulfillment

Languages

Farsi
Professional Working

Timeline

Registered Psychotherapist

Self Employed
05.2022 - Current

Inventory Manager

Group of Gold Line
09.1999 - 05.2022

CTP, Dipl - Psychotherapy

Centre For Training in Psychotherapy
Arrezoo Moradian