Skilled team player with a strong customer/patient service background. Works well independently and as a team to handle assignments and always ready to go beyond basic assignments. Quick learner with good computer abilities. Hardworking Clinic Assistant with proven skills in patient relations, administrative assistance and procedure support. Enhances clinic practice with expert handling of wide-ranging daily needs. Dependable in completing skilled work and going beyond basics to improve daily operations.
Hi, I’m
ARPITA HARSH MISTRY
Kitchener,ON
Summary
Overview
4
years of professional experience
1
Certification
Work History
Global Hospital
Clinic Assistant
2020.04 - 2023.07 (3 years & 3 months)
Job overview
- Provided direct health care services to patients involving triage, evaluation, and first aid care for illness and injury.
- Reported pertinent information to authorities in cases of child endangerment, neglect or abuse.
- Contacted parents or medical facilities when patient condition warranted.
- Administered and supervised administration of prescription medication to patients.
- Greeted and logged in patients arriving at hospital.
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
- Collected specimens, delivered to lab and brought results back to clinical team.
- Assisted with documenting clinic activities and updated medical records.
- Helped front desk staff register and process patients.
- Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
Shalby Hospitals - Multi Speciality Hospital
Medical Assistant
2020.05 - 2021.12 (1 year & 7 months)
Job overview
- Performed initial response-screening following protocols under the direction of the supervising physician
- Administered injections and medications, dressed wounds, and collected lab specimens for tests
- Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures
- Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic
- Organized, reviewed, and forwarded incoming test results to the physicians
- Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories
- Communicated with patients and families proactively to gather information on patient's condition
- Answered phone calls and scheduled or followed-up on appointments
- Prepared patients for examinations, procedures, and treatments
- Cleaned, prepared, and maintained examinations rooms and treatment areas.
- Obtained client medical history, medication information, symptoms, and allergies.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Implemented care and efficiency improvements to support and enhance office operations.
Supratechlabs
Phlebotomist
2019.05 - 2021.08 (2 years & 3 months)
Job overview
- Completed phlebotomy tasks in-office and within mobile blood bank units
- Adhered strictly to infection mitigation processes, disease control standards, and safety protocols in all areas of work
- Collected units of blood for medical examinations through venipuncture and capillary puncture
- Filed and updated patients' records and lab test orders in department's database
- Communicated calmly with blood donors to ensure positive experience and generate repeat donations
- Obtained units of blood from patients of all ages and needle tolerances using venipuncture, finger stick, heel stick, and arterial blood gas puncture methods
- Fostered relationships with patients to build trust and mitigate discomfort during procedures
- Prepared tools, equipment, and machinery to safely draw blood and transport samples
- Extracted blood specimens in accordance with lab guidelines and procedures with minimal bruising to patients
- Carefully labeled and packaged samples for transportation to the laboratory, minimizing errors and protecting specimen vials from damage
- Ordered, organized, and rotated supplies
- Guided visitors to staff members and business locations with warm, personable approach.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Reviewed patient records for accuracy and completeness.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Packaged and shipped specimens to central lab daily.
Education
Ahmedabad Homoeopathic Medical College Ahmedabad, IN
from Homoeopathic Medicine
02.2021
University Overview
Skills
- Medical procedures Vital sign monitoring
- Patient support Patient relations
- Patient care Highly organized
- Works well under pressure Team Player
- Cleaning and Sanitizing
- Cleaning and Organizing
- Multitasking and Prioritization
- Multi-line Telephone System Operation
- Updating Medical Records
- Check-In and Check-Out Procedures
- Examination Preparation
- Appointment Scheduling
- Operating EKG Equipment
- Routine Laboratory Testing
- Payment Processing
- Medical Dictation
Certification
- Certified Medical Assistant (CMA)
- ACLS & BLS, AHA - [August-2021 to August-2023]
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Medical Assistant
Shalby Hospitals - Multi Speciality Hospital
2020.05 - 2021.12 (1 year & 7 months)
Clinic Assistant
Global Hospital
2020.04 - 2023.07 (3 years & 3 months)
Phlebotomist
Supratechlabs
2019.05 - 2021.08 (2 years & 3 months)
Ahmedabad Homoeopathic Medical College
from Homoeopathic Medicine
- Certified Medical Assistant (CMA)
- ACLS & BLS, AHA - [August-2021 to August-2023]
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