ARPITA LANJEWAR
Edmonton,AB
Summary
Organized and service-focused administrative professional with hands-on experience in office coordination, front-desk support, and customer service. Recently completed a Diploma in General Business Management and a 100-hour practicum. Proven ability to handle scheduling, reconciliation of transactions, staff coordination, and information services. Passionate about contributing to student-centered programs and ready to support InfoLink operations with strong administrative and communication skills.
Overview
6
6
years of professional experience
Work History
Administrative Assistant (100-Hour Practicum)
A N D Tutoring Center
Edmonton, AB
01.2025 - Current
- Coordinated weekly scheduling for staff and appointments.
- Provided front-line customer service at the front desk and over the phone.
- Supported onboarding and training tasks for new team members.
- Maintained online and manual registries, including booking and attendance logs.
- Assisted with payment processing, basic bookkeeping, and reconciliation of transactions.
- Prepared and organized digital filing systems and resource materials.
- Participated in marketing efforts and research activities to support program delivery.
Kitchen Supervisor
Reef Kitchen
Edmonton, AB
09.2019 - 06.2020
- Managed team schedules and ensured shift coverage.
- Oversaw inventory maintenance and order placement.
- Trained and supervised staff to maintain high service and hygiene standards.
- Resolved customer issues promptly, ensuring a positive experience.
Kitchen Prep Cook
Chili Peppers
Edmonton, AB
01.2020 - Current
- Followed safety standards while preparing food and ingredients.
- Worked efficiently with the team to meet high-volume service demands.
Education
Diploma - General Business Management
Sundance College
01.2025
Web and Graphic Designing Certification - undefined
Private Institute
11.2008
Diploma - Dress Designing and Manufacturing
Government Institute
07.2007
Higher Secondary Certificate - HSC
06.2004
Skills
- Front Desk & Customer Service
- Staff Scheduling & Support
- Online Registry Maintenance
- Office Administration & Filing
- Transaction Reconciliation
- Microsoft Office (Word, Excel, PowerPoint)
- Training Assistance
- Cash and Payment Handling
- Data Entry & Documentation
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Digital and Manual Filing Systems
- Email and Scheduling Tools
Leadership Initiatives
- Supported front-desk operations independently during practicum.
- Helped train and onboard new staff.
- Resolved customer service issues efficiently and professionally.
- Maintained service statistics and helped improve workflows.
Timeline
Administrative Assistant (100-Hour Practicum)
A N D Tutoring Center
01.2025 - Current
Kitchen Prep Cook
Chili Peppers
01.2020 - Current
Kitchen Supervisor
Reef Kitchen
09.2019 - 06.2020
Diploma - General Business Management
Sundance College
Web and Graphic Designing Certification - undefined
Private Institute
Diploma - Dress Designing and Manufacturing
Government Institute
Higher Secondary Certificate - HSC
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