ARPITA GUPTA
Burnaby,BC
Summary
Dynamic sales professional with experience in retail environments. Recognized for ability to communicate with and provide exceptional services that ensure client retention and positive feedback. Proven ability to increase sales through upselling techniques as well as implement additional services that drive profitability with a passion for client relationships and customer service
Overview
5
5
years of professional experience
Work History
Server
Karakoram Restaurant
07.2023 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Made cocktails and deserts for the costumers with a presentable decoration to meet the aesthetic of the costumers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Pür & Simple
11.2022 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Sales Associate
Pankaj Bros
01.2021 - 09.2022
- Met merchandising standards by keeping store stocked and products faced
- Engaged with guests to understand and anticipate customer service needs
- Encouraged customers to make additional purchases and suggested relevant items
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
Sales Associate
Ria Hardware
01.2019 - 07.2019
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Met merchandising standards by keeping store stocked and products faced
- Encouraged customers to make additional purchases and suggested relevant items
- Assist an average of 40 customers per day in finding or selecting items, responding to enquiries and locating products
Education
Bachelor Of Arts (B.A.) - Mass Communication and Journalism
Simon Fraser University
09.2026
Skills
- Multitasking Strengths
- Customer Service
- Cash Register Operation
- POS System Operations
- Verbal and Written Communication
- Microsoft Office
- English and French
- Team Leadership
Languages
English
Native or Bilingual
French
Professional Working
Korean
Limited Working
Hindi
Native or Bilingual
Timeline
Server
Karakoram Restaurant
07.2023 - Current
Server
Pür & Simple
11.2022 - 12.2022
Sales Associate
Pankaj Bros
01.2021 - 09.2022
Sales Associate
Ria Hardware
01.2019 - 07.2019
Bachelor Of Arts (B.A.) - Mass Communication and Journalism
Simon Fraser University
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