Arpita Dutta
Surrey,BC
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in financial products to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Ambassador
President's Choice Financial
Vancouver, BC
06.2023 - Current
- Greeted customers and provided product information.
- Assisted colleagues in resolving complex customer inquiries or requests.
- Engaged with customers to identify their preferences and needs.
- Demonstrated product features, benefits, and usage instructions to customers.
- Explained current promotions and discounts to customers.
- Participated in team meetings to discuss sales strategies and performance goals.
Charity Fundraiser
Building Common Good
Surrey, BC
03.2023 - 05.2023
- Developed and implemented fundraising strategies to generate donations from individuals, corporations, foundations, government agencies, and other sources.
- Established relationships with key community stakeholders in order to build a network of supporters.
Sales Representative
Telus
Vancouver, BC
01.2023 - 03.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Education
MBA - Business Administration
University Canada West
Vancouver, BC09.2024
BBA - Aviation Business Administration
Galgotias University
New Delhi, India05.2021
Skills
- Trend Monitoring
- Account Management
- Customer Service
- Promotional Support
- Order Processing
- Direct Sales
- Needs Assessment
- Regulatory Compliance
- Product Recommendations
- Product Sales
Certification
- Certified Digital Marketing Proffessional
Languages
English
Full Professional
Hindi
Native/ Bilingual
Bengali
Native/ Bilingual
References
References available upon request.
Timeline
Sales Ambassador
President's Choice Financial
06.2023 - Current
Charity Fundraiser
Building Common Good
03.2023 - 05.2023
Sales Representative
Telus
01.2023 - 03.2023
MBA - Business Administration
University Canada West
BBA - Aviation Business Administration
Galgotias University
- Certified Digital Marketing Proffessional
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