Tanya Sharma
Waterloo,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a position that offers professional challenges utilizing interpersonal and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Rogers Communications
07.2022 - Current
- Improving buying experience of customers and elevating company profile with targeted markets
- Understanding and evaluating customer’s requirements through competent communication and offering product/service corresponding to the requests
- Providing finest customer service whilst achieving sales target and contributing towards store growth.
Executive- Operation & Research (Portfolio Manager)
Great Eastern Money Pvt. Ltd., India
03.2021 - 03.2022
- Analyzed and managed large quantities of data and identified trends to provide meaningful insights to customer's portfolios
- Took prompt actions whilst monitoring the market trends to enhance the performance of portfolios and mitigating losses
- Devised and implemented various investment strategies that helped in gaining profits and meeting client's goals.
Customer Support Representative
Concentrix, India
01.2020 - 09.2020
- Helped customers to understand their financial obligations towards their bank, interest, and penalty calculations over phone
- Responded to customer needs through competent customer service and prompt problem-solving
- Increased efficiency and team productivity by promoting operational best practices.
Education
Post Grad. Diploma - Global Business Management
Conestoga College
12.2022
Bachelors - Bachelor’s in commerce
University of Delhi
05.2019
Skills
- Interpersonal skills
- Customer relationship management
- Adaptable
- Sales Strategies
- Product Sales
- Creative Thinking
- Multi-tasking strength
- Goal-Driven
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Sales Associate
Rogers Communications
07.2022 - Current
Executive- Operation & Research (Portfolio Manager)
Great Eastern Money Pvt. Ltd., India
03.2021 - 03.2022
Customer Support Representative
Concentrix, India
01.2020 - 09.2020
Post Grad. Diploma - Global Business Management
Conestoga College
Bachelors - Bachelor’s in commerce
University of Delhi
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