Arpi Sarkisyan
Tujunga
Summary
Dynamic Case Manager with extensive experience at ICAN-B (ABA), adept at problem-solving and case documentation. Successfully empowered clients through tailored interventions and comprehensive treatment planning. RBT Certified, with a strong focus on collaboration and time management, ensuring high-quality support and positive outcomes for individuals with developmental disorders.
Overview
9
9
years of professional experience
Work History
Case Manager Hybrid
ICAN-B (ABA)
01.2025 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provide behavior intervention services to individuals diagnosed with Autism Spectrum Disorder and other developmental disorders in the home, school and in the community.
- Made progress reports, talked to insurance companies, conducted assessments (VBMapp), made BIPs
- Taught behavioral therapists and conducted parent training on a regular bases via in person and telehealth
Behavioral Support Specialist
Center For Applied Behavioral Analysis
11.2022 - Current
- Delivered evidence-based behavior curricula to students while maintaining high levels of behavioral and academic expectations for students.
- Utilized variety of methods, skills and tools to provide direct behavior support to students on caseload.
- Conducted regular reviews of relevant research literature, staying informed of best practices and emerging trends in the field.
- Contributed to a safe and supportive environment by promptly addressing crisis situations and utilizing de-escalation techniques when necessary.
- Promoted self-regulation skills among clients through targeted coaching sessions and skill-building exercises.
- Managed caseloads efficiently by prioritizing tasks, maintaining detailed documentation, and meeting critical deadlines.
- Reduced the occurrence of challenging behaviors by conducting thorough assessments and identifying underlying triggers.
- Advocated for client needs within the community, connecting individuals with appropriate resources and services.
- Facilitated group therapy sessions to promote social skills development and positive peer interactions among clients.
- Assisted in staff training and professional development initiatives, sharing expertise in behavior management strategies with colleagues.
- Improved family involvement and understanding by providing education on behavioral strategies and techniques for use at home.
- Collaborated with external service providers to coordinate care, ensuring seamless support for clients across settings.
- Maintained accurate records of client progress, updating treatment plans as needed to ensure continued success.
- Developed intervention support plans for students to build behavioral skill capacity and preserve student access to instruction.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
Registered Behavior Technician
A Happy Family
01.2022 - 02.2023
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
- Supported client using principles of applied behavior analysis.
- Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
- Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
- Conducted functional behavior assessments, laying groundwork for effective behavior intervention plans.
- Developed and implemented strategies to increase verbal behavior, enabling clients to communicate needs more effectively.
- Participated in clients education, helping to reinforce concepts and treatment plans.
- Treated clients and families with respect and dignity.
Social Work Intern and Behavioral Therapist
Red Oak Home Health Services
09.2019 - 01.2022
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Offered community resource guidance to clients to meet family needs for assistance.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
- Facilitated support groups and workshops to provide valuable services to clients.
- Improved client outcomes by developing and implementing individualized service plans.
- Interviewed clients to assess needs and determine most suitable needs and services.
- Maintained detailed case notes, documenting progress towards goals and critical incidents for accurate reporting.
- Supported families in addressing parenting challenges through education, resource connection, and skills training workshops.
- Boosted client morale and motivation, implementing recognition system for personal achievements.
- Improved client self-advocacy, coaching on communication strategies for navigating bureaucratic systems.
Behavioral Assistant
Group Home
12.2015 - 03.2019
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Implemented crisis prevention strategies aimed at minimizing incidents leading to significant disruptions in daily routines.
- Improved client independence through skill-building activities and goal-setting strategies.
Education
Master of Science - Applied Behavior Analysis
National University
La Jolla, CA03-2025
Bachelor of Social Science - Sociology
California State University, Northridge
Long Beach, CA05-2021
Associate of Social Science - Sociology
Glendale Community College
Glendale, CA06-2019
High School Diploma -
Herbert Hoover High School
Glendale, CA06-2015
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- RBT Certified
- CPR/First aid/BLS Certified
- Data entry and analysis
- Treatment Planning
- Teamwork and Collaboration
- Flexible Schedule
- Almost Completed with my BCBA Hours
Languages
English
Native or Bilingual
Armenian
Native or Bilingual
Sign Language
Professional Working
Korean
Limited Working
Chinese (Mandarin)
Limited Working
Timeline
Case Manager Hybrid
ICAN-B (ABA)
01.2025 - Current
Behavioral Support Specialist
Center For Applied Behavioral Analysis
11.2022 - Current
Registered Behavior Technician
A Happy Family
01.2022 - 02.2023
Social Work Intern and Behavioral Therapist
Red Oak Home Health Services
09.2019 - 01.2022
Behavioral Assistant
Group Home
12.2015 - 03.2019
Master of Science - Applied Behavior Analysis
National University
Bachelor of Social Science - Sociology
California State University, Northridge
Associate of Social Science - Sociology
Glendale Community College
High School Diploma -
Herbert Hoover High School
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