Arpanjit Kaur
Surrey,Canada
Summary
Supported team members in achieving performance goals through effective mentoring and coaching. Communicated work objectives and deadlines clearly to enhance productivity and meet project timelines. Assisted in problem resolution and escalated significant issues to supervisors promptly.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
Delta, BC
08.2025 - Current
- Operated warehouse equipment, ensuring efficient loading and unloading of goods.
- Managed inventory levels, maintaining accurate stock records and minimizing discrepancies.
- Trained new team members on safety protocols and operational procedures.
- Streamlined order fulfillment processes, reducing processing time for shipments.
TEAM LEADER
Dollarama
Surrey, BC, Canada
05.2024 - 01.2026
- Mentored and coached team members to ensure successful performance
- Motivated team to achieve optimal results through effective communication and interpersonal skills
- Provided guidance to the team on best practices for completing tasks efficiently and accurately
- Created clear roles and responsibilities for each member of the team based on strengths and weaknesses
- Resolved problems and escalated high-level issues to supervisor within established timeframes
- Communicated work goals and deadlines to employees to increase productivity and meet project benchmarks
- Assisted in the recruitment and onboarding of new team members
- Monitored workflows to ensure accuracy in data entry processes and provide timely resolutions when issues arise
- Also, Handel larger amounts of money
Cashier Team Member
Burger King
Metrotown Mall, BC
10.2023 - 06.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
CASHIER TEAM LEAD
Dollarama
Surrey, Canada
11.2023 - 05.2024
- Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally
- Balanced cash drawer and performed daily audit procedures
- Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies
- Maintained cleanliness of checkout area by sweeping floors, wiping down counters, emptying trash receptacles
Education
MARKETING MANAGEMENT - MARKETING
BCIt
Burnaby, BCBACHELOR OF MASS COMMUNICATION - MASS COMMUNICATION
Guru Nanak Dev university
Amritsar, Punjab07.2023
Skills
- Teamwork and Collaboration
- Coaching and Mentoring
- Team Supervision
- People Management
- Problem-Solving
- Team motivation
- Cash Handling
- Safety processes and procedures
- Coaching
- Flexible Schedule
- Key Performance Indicators
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
References
References available upon request
Certification
- Basic First Aid (Emergency) From St. John Ambulance
- Serving It Right
Timeline
Warehouse Worker
Amazon
08.2025 - Current
TEAM LEADER
Dollarama
05.2024 - 01.2026
CASHIER TEAM LEAD
Dollarama
11.2023 - 05.2024
Cashier Team Member
Burger King
10.2023 - 06.2024
MARKETING MANAGEMENT - MARKETING
BCIt
BACHELOR OF MASS COMMUNICATION - MASS COMMUNICATION
Guru Nanak Dev university