Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Arpandeep Kaur

Kelowna,BC

Summary

Diligent and proficient CCTV Operator with a 6-year background in the security industry. Proficient in Avigilon Software and analog/digital CCTV systems, adept at maintaining and monitoring security systems, dispatching violations, and responding to emergencies. Detail-oriented team player with strong organizational skills, committed to ensuring safety and security in diverse environments.

Received multiple awards including challenge coin from City of Kelowna.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Surveillance Operator

Chances Casino
07.2023 - Current


  • Reviewed live and archived video surveillance footage for investigative purposes.
  • Streamlined incident reporting procedures, resulting in faster response times from relevant parties involved.
  • Conducted audits of cashier transactions, ensuring accuracy and detecting any signs of fraud or theft.

CCTV Operator and Dispatcher

Commissioner’s
01.2021 - Current


  • On shift in-charge - supervising and assigning security guards to investigate security related issues.
  • In charge of Communications and liaison with RCMP, Fire department, 911, Emergency Medical services , Bylaw and Downtown Kelowna Association.
  • Coordinating with City of Kelowna to arrange needed maintenance and repair works in the City.
  • Training staff on job duties and providing daily updates on work policies.
  • Watched both live and recorded video surveillance.
  • Reported any incidents immediately to local law enforcement.
  • Monitored activities captured on cameras to inform authorities of suspicious activities.
  • Assigning guards to investigate received alarm calls.
  • Responsible for compiling daily shift and incident reports.
  • Overseeing accurate reporting to ICBC and work safe B.C in case of accident and work related issues.
  • Resolving work related Issues and reporting directly to management.

Security Officer

Paladin Security
07.2018 - 03.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Contacted Emergency services

Education

Associate Of Arts - Gender And Women's Studies

Okanagan College
Kelowna
12.2020

Skills

  • Proficient in emergency dispatching procedures and protocols
  • Excellent communication skills, both verbal and written
  • Ability to multitask and prioritize tasks effectively
  • Strong attention to detail and accuracy in data entry

Certification

  • Valid provincial advanced Security License
  • By-Law 1
  • WHMIS
  • OFA-1
  • Avigilon Software
  • Casino Surveillance Operator level 1 and level 2
  • Anti Money Laundering
  • Serve it Right
  • Deescalation

Languages

English
Hindi
Punjabi

Timeline

Surveillance Operator

Chances Casino
07.2023 - Current

CCTV Operator and Dispatcher

Commissioner’s
01.2021 - Current

Security Officer

Paladin Security
07.2018 - 03.2021

Associate Of Arts - Gender And Women's Studies

Okanagan College

Similar Profiles

CREATE PROFILE
Arpandeep Kaur