Arpana Devkota
Sault Ste. Marie,ON
Summary
Personable and empathetic individual with knack for engaging and supporting customers. Possesses foundational knowledge of customer service principles and adept at using communication and problem-solving skills to meet customer needs. Aims to create positive experiences and foster customer loyalty.
Overview
2
2
years of professional experience
Work History
Cashier and Customer Service
Walmart
10.2022 - Current
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Supported colleagues during periods of high demand or staff shortages, displaying a strong teamwork mentality.
- Contributed to positive work environment by actively participating in team meetings and offering constructive feedback when appropriate.
Education
Bachelor of Arts - Community Economic And Social Development
Algoma University
Sault Ste. Marie, ON08-2025
High School Diploma -
United Academy
Nepal01-2021
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Reliability and punctuality
- Problem-Solving
- Community Engagement
- Activity Planning
- Service Management
Languages
English
Full Professional
Nepali
Native or Bilingual
Volunteer Activities
- Haritalika Teej Service Camp 9/2018) (Program sponsored by Nepal Scouts District Headquarters, Kathmandu, Nepal)
- Tree Plantation and Cleaning Campaign (7/2020) (Campaign organized under Lions Club International, District 325 A2 Nepal)
- Assistant Yog Teacher's Training Camp (6/2021-7/2021) (5 week program affiliated to Patanjali Yogpeeth, Nepal)
- Blood Donation Program (1/2022) (Program organized under Lions Club International, District 325 A2 Nepal)
Timeline
Cashier and Customer Service
Walmart
10.2022 - Current
Bachelor of Arts - Community Economic And Social Development
Algoma University
High School Diploma -
United Academy
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