Arpan Sharma

My Hood Convenience Store

03.2022 - 10.2024

Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Performed cash, card, and check transactions to complete customer purchases.
Processed customer orders and accurately handled payment transactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Counted money in drawers at beginning and end of each shift.
Developed and managed relationships with customers to increase customer loyalty.
Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
Enhanced store security by identifying and reporting suspicious activities.
Collaborated with team members to maintain smooth operations during peak hours.
Trained new cashiers, enhancing team efficiency and accuracy in transactions.
Skilled at working independently and collaboratively in a team environment.
Maintained neat and organized backroom to easily access merchandise and drive sales.