Arpan Sharma
Maple Ridge,BC
Summary
Accomplished Assistant Store Manager at 7-Eleven, adept in staff supervision and customer service, significantly enhanced store operations and customer experience. Expert in problem-solving and team leadership, successfully mentored staff and improved sales through strategic merchandise displays. Recognized for fostering positive work culture and maintaining high customer satisfaction.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
7-eleven
09.2020 - 07.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Health Care Assisstant - Health Care Assistant
Western Community College
Abbotsford, BCSkills
Problem-Solving
Customer Service
Customer experience
Customer Service and Engagement
Time Management
Team Building and Leadership
Attention to Detail
Staff Supervision
Languages
English
Professional Working
Timeline
Assistant Store Manager
7-eleven
09.2020 - 07.2024
Health Care Assisstant - Health Care Assistant
Western Community College
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