Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
Burger King
11.2022 - Current
Delegated tasks to team members: Assigned tasks to team members in a way that maximized efficiency and productivity
Resolved problems that occurred on my shift: Handled customer complaints, resolved employee conflicts, and responded to emergency situations
Stocked inventory: Ensured that the restaurant was always stocked with enough food and supplies
Balanced the cash register: Accurately balanced the cash register at the end of each shift.
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Volunteer
University
05.2022 - 08.2022
Streamlined volunteer schedules and tasks
Modeled leadership skills and independent thinking
Prepared tables and chairs and unloaded equipment for events
Maintained clean, neat, and operational facilities to serve program needs.