Arpa Deb
Saskatoon,Saskatchewan
Summary
Dynamic Elementary School Teacher from Sylhet Kindergarten School, adept in multimedia instruction and fostering critical thinking. Excelled in enhancing student engagement through technology and positive behavior techniques. Proven track record in improving customer satisfaction as a Customer Service Representative at EPS, showcasing exceptional problem-solving and computer skills.
Overview
1
1
year of professional experience
Work History
Elementary School Teacher
Sylhet Kindergarten School
Sylhet
03.2023 - 04.2023
- Implemented strategies to engage parents in their child's education and school community activities.
- Utilized technology to enhance teaching methods and student engagement.
- Maintained accurate records of student attendance and grades.
- Arranged field trips as tool to provide students with real-world experiences.
- Handled challenging classroom behaviors with positive and affirming techniques.
Customer Service Representative
EPS
Sylhet
01.2022 - 12.2022
- Provided exceptional customer service to ensure customer satisfaction.
- Provided accurate information about products and services to customers.
- Strengthened customer retention by offering discount options.
Education
Bachelor of Arts - English Literature
Dakshin Surma Govt. College
Sylhet, Bangladesh09-2024
Skills
- Standardized tests
- Materials sourcing
- Multimedia instruction
- Safety awareness
- Lesson planning
- Critical thinking
- Computer and Microsoft office skills
Affiliations
- Reading
- Travelling
- Gardening
Languages
English
Professional
Bengali
Native/ Bilingual
Timeline
Elementary School Teacher
Sylhet Kindergarten School
03.2023 - 04.2023
Customer Service Representative
EPS
01.2022 - 12.2022
Bachelor of Arts - English Literature
Dakshin Surma Govt. College
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