Arooj Fatima
Markham,ON
Summary
Driven by strategic planning and exceptional facilitation techniques, I excelled at Arise Virtual Solutions, enhancing customer satisfaction and participant engagement significantly. Leveraging skills in classroom management and motivating students at Al Nahda National School, I fostered an inclusive and supportive learning environment, achieving notable improvements in academic success.
Overview
16
16
years of professional experience
Work History
Performance Facilitator
Arise Virtual Solutions
11.2016 - Current
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Teaching Assistant
Al Nahda National School
01.2009 - 06.2010
- Subjects included Business Studies, Accounting and Mathematics for O A-levels.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Education
BBA - Business Studies And Finance
International Islamic University
Islamabad, Pakistan06.2009
High School Diploma -
Al Nahda National School
Abu Dhabi UAEHigh School Diploma -
Sherwood Academy(Al-Tawaan Public School)
Abu Dhabi UAE06.2003
Skills
- Strategic Planning
- Facilitation Techniques
- Staff Management
- Community Outreach
- Customer Service
- Problem-solving abilities
- Lesson Planning
- Classroom Management
- Motivating students
Languages
English
Professional Working
Urdu
Professional Working
Arabic
Limited Working
Timeline
Performance Facilitator
Arise Virtual Solutions
11.2016 - Current
Teaching Assistant
Al Nahda National School
01.2009 - 06.2010
BBA - Business Studies And Finance
International Islamic University
High School Diploma -
Al Nahda National School
High School Diploma -
Sherwood Academy(Al-Tawaan Public School)
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