Summary
Overview
Work History
Education
Skills
Timeline
Licensecertifications
Generic

Aron Terry

Santa Ana,CA

Summary

Experienced housing navigator with a proven track record of achieving results. Recognized for adaptability and reliability in dynamic environments. Highly skilled in planning, problem-solving, and effective communication. Expertise includes assessments, intakes, coordinating and monitoring housing plans, and designing goals while advocating for homeless participants.

Overview

17
17
years of professional experience

Work History

Housing Solutions Navigator

Mercy House
01.2021 - Current
  • Coordinates intakes and individualized needs assessment for clients. Works with clients to develop Individualized Service Plan (ISP) that addresses barriers to obtain services/housing. Monitors and evaluates client's progression through their ISP and develops modifications to the plan as necessary.
  • Connects clients to services through referrals and support. Also assist clients to define goals and then move along their individualized journey. Navigators can be described as empathic, compassionate, nonjudgmental, motivating, and encouraging
  • Advocated for client needs by liaising with external agencies and community partners effectively.
  • Exercised strong decision-making skills during high-stress emergency scenarios while adhering to company policies and procedures.

Shelter Specialist (Logistics)

Mercy House
03.2020 - 01.2021
  • The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during scheduled shifts
  • Encourage and discuss progress toward housing with shelter guest
  • Asst with shelter cleanliness, emptying trash cans and cleaning-up spills
  • Assist with receiving and verifying orders from vendors, completing tally sheets
  • Post and update signs around shelter
  • Assist in the organization of supplies and facilities needs
  • Followed all company policies and procedures to deliver quality work.
  • Established partnerships with local agencies to expand service offerings and increase community impact.
  • Gathered, organized and input information into digital database.

Resident Program Coordinator

Brookdale Las Vegas
10.2017 - 03.2019
  • Developed and implemented innovative resident-centered life enrichment programs and quality activities aimed at enhancing residents' quality of life
  • Led the Activities department in developing, administering, and coordinating department policies in accordance with all laws, regulations, and company standards
  • Creatively engaged with residents to uncover their interests, hobbies, and curiosities; and designed specialty programs to ensure the recreational, physical, intellectual, and social needs of each resident were met
  • Planned a monthly calendar of dementia friendly programs that catered to specific needs of each resident within the dementia care community and coordinated the transportation of residents to and from events outside the community
  • Provided hands-on guidance to support personal growth and behavior modification of each resident and encouraged them to achieve their goals
  • Participated in staff training sessions to continually enhance knowledge and skills in resident care practices.
  • Utilized effective communication skills when interacting with diverse populations, including residents with varying cognitive abilities.

House Manager

Chrysalis Nv
06.2008 - 08.2018
  • Efficiently oversaw residential programs and managed group homes for residents challenged by chronic mental illness, developmental disabilities, and behavioral issues through motivating direction of a team of twelve (12) staff
  • Interviewed, hired, and trained new staff, created schedules, and supervised personnel, instructed Direct Support Staff in providing direct services to patients; and facilitated ongoing mandatory training
  • Strategically allocated and administered operating budget to optimize use of resources, consistently maintained cost controls to prevent overages and assisted residents with personal finances
  • Managed daily medical assistant duties including obtaining medical history, performing routine laboratory tests, explaining treatment procedures and/or doctor's instructions, and processing insurance
  • Instituted systems at the facility to oversee residents' nutritional needs and special diets; and collaborated with nurses agencies to train staff on administration, storage, and disposal of medications

Med Tech / Caregiver

Pacifica Senior Living
04.2008 - 06.2013
  • Take vital signs, check weights, and dispense medications assist with resident activities; encourage residents to participate; engage with residents one-on-one
  • Feeding, Ensure hydration and nutrition needs of residents are being met and monitored
  • Assisted with lifting/ turning to prevent issues with bedridden guests
  • Ensuring patients meds were always available by ordering and assist residents to self-administer their medications, as well as assist and supervise with other activities of daily living
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
  • Administered medications and performed basic and advanced patient assessments.
  • Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Followed appropriate disinfecting procedures to sterilize medical equipment.

Education

High School Diploma -

Valley High School
Santa Ana, CA
06.2007

Skills

  • Schedule Management
  • Documentation
  • Budgeting
  • Accurate Data Entry
  • Report Writing
  • Strategic Planning
  • Team Building
  • Organization
  • Attention to Detail
  • Time Management
  • Leadership
  • Communication
  • Management,
  • Coordinating,
  • Writing,
  • Planning and problem solving

Timeline

Housing Solutions Navigator

Mercy House
01.2021 - Current

Shelter Specialist (Logistics)

Mercy House
03.2020 - 01.2021

Resident Program Coordinator

Brookdale Las Vegas
10.2017 - 03.2019

House Manager

Chrysalis Nv
06.2008 - 08.2018

Med Tech / Caregiver

Pacifica Senior Living
04.2008 - 06.2013

High School Diploma -

Valley High School

Licensecertifications

  • ABBA Group Learning Center, Las Vegas, NV, CPR First Aid Certification & Medical Technology, 07/2008, 2019
  • Vida Training Center Inc., Las Vegas, NV, Home Health Aide, 07/2010, 2019
  • Alzheimer's Association (online), Chicago, IL, Dementia & Alzheimer's Training, 08/2011, 2019
Aron Terry