Aron Serrano
Cerritos
Summary
Incoming third-year Informatics B.S. student at the University of California, Irvine with a specialization in Human-Computer Interaction. Experienced supervisor with two years in leadership, employee training, and operational management at Tastea, demonstrating strong problem-solving and team development skills. Passionate about user experience and product design, bringing adaptability and motivation to both professional and academic settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Tastea
09.2023 - 08.2025
- Supervised 30+ employees across two store locations, covering 25–35 hours weekly and serving as one of few supervisors trusted to manage multiple stores.
- Trained and mentored 15 new employees, improving onboarding consistency and cross-training staff at both locations to strengthen team adaptability.
- Oversaw fulfillment of 500+ customer orders weekly (up to 1,000 during peak summer months), resolving issues and ensuring service quality that maintained customer satisfaction.
Education
Bachelor of Science - Informatics
University of California, Irvine
Irvine, CA06-2027
IGETC Certification -
Cerritos College
Norwalk, CA05-2025
Skills
- Workflow management
- Inventory control
- Efficient time management
- Training and mentoring
Certification
- Google UX Design Professional Certificate (Coursera) (In Progress)
- ServSafe Food Handlers Certification
TECHNICAL SKILLS
Design and Collaboration: Figma, Notion, Google Workspace
Programming: Java, C++, Python, POS Systems, Zoom
Productivity: Microsoft Office Suite
Customer Service Systems: Point-of-Sale (POS)
Languages
Spanish
Elementary
Tagalog
Limited Working
Timeline
Supervisor
Tastea
09.2023 - 08.2025
Bachelor of Science - Informatics
University of California, Irvine
IGETC Certification -
Cerritos College