Summary
Overview
Work History
Education
Skills
Certification
Availability
Timeline
Generic

Aron Pateliya

Brantford,Canada

Summary

Organized and efficient Medical Administrative Assistant with demonstrated ability to complete tasks productively and manage time effectively. Possess specialized skills in medical billing, patient scheduling, and electronic health records management. Excel in communication, problem-solving, and adaptability, ensuring seamless administrative operations in fast-paced healthcare environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Baker/Team Member

Tim Hortons
Brantford, Canada
03.2023 - Current
  • Collaborated with team members to ensure efficient operation during peak hours and provided support in other areas when necessary
  • Provided excellent customer service, answering questions about baked goods and handling special requests or orders
  • Followed strict food safety and hygiene standards to ensure the cleanliness and organization of the kitchen and work areas
  • Monitored and replenished bakery inventory, ensuring timely production to meet customer demand while minimizing waste

Medical Administrative Assistant

South coast physio plus
Brantford, Ontario
05.2023 - 10.2024
  • Provided comprehensive front-desk support, handling patient check-ins, scheduling appointments, and coordinating patient flow to maintain an efficient clinic environment.
  • Managed billing and insurance claims, including OHIP submissions, verified patient coverage and ensured timely claim processing. Assisted patients with questions regarding their OHIP and private insurance coverage.
  • Ensured compliance with HIPAA standards by safeguarding patient information, securely managing electronic health records (EHR), and training staff on data privacy protocols.
  • Facilitated communication between patients, physical therapists, and healthcare providers to ensure the accurate relay of treatment plans, appointments, and billing information.
  • Monitored inventory and ordered office supplies, maintained organized medical and administrative records, and ensured a welcoming, clean front office and waiting area.

Dental Receptionist (Co-Op Experience)

Lynden Park Dental
Brantford, Canada
06.2024 - 08.2024
  • Manage daily operations of the medical office, including scheduling and confirming appointments, patient registration, and handling confidential medical records
  • Scan the patient medical records electronically and organize the chart in the filing system
  • Handle front desk duties i.e
  • Answer phone calls, Follow-up with the patient, Send/Receive Fax and answer any patient inquiries
  • Sterilize the dental equipment
  • And follow the infection control protocols
  • Handle administrative tasks such as filing, billing, insurance claim procedures and create invoice
  • Keep track of inventory and supplies
  • Educate patients in Oral-hygiene care
  • Estimate the treatment plan for the patient
  • Send EDI’s to the insurance companies to know the coverage
  • Experience in EMR system Tracker

Medical Secretary

Apollo Hospital
Ahmedabad, India
03.2021 - 08.2022
  • Managing patient admissions, releases, and medical staff coordination guarantees patients get appropriate treatment and support
  • Managing appointment schedules, communicating with physicians and nurses to provide timely services, and updating systems as schedules or patient information change
  • Processing patient invoices, managing insurance claims, and ensuring proper financial documentation for hospital records
  • Maintaining accurate and confidential records, such as patient history, treatment notes, and diagnostic results

Education

Diploma - Health Office Administration

Conestoga College
Brantford

Grade 12th -

Seventh-Day Adventist Higher Secondary School
Ahmedabad, India

Skills

  • Excellent English communication skills
  • Ability to work independently
  • Ability to work collaboratively within a team
  • Focus on clarity and accuracy in written documentation
  • File transcription
  • Ability to handle multiple inquiries or issues simultaneously
  • Strong communication skills
  • 52 wpm typing speed
  • Experience in using Medi-Tech
  • Knowledge of EMR software
  • Knowledge of Medical Terminology

Certification

  • CPR & First-Aid Certification
  • Certification of MS-Excel, Outlook, Word and PowerPoint
  • Certification of IPAC
  • WHMIS Certification

Availability

30-45 hours per week

Timeline

Dental Receptionist (Co-Op Experience)

Lynden Park Dental
06.2024 - 08.2024

Medical Administrative Assistant

South coast physio plus
05.2023 - 10.2024

Baker/Team Member

Tim Hortons
03.2023 - Current

Medical Secretary

Apollo Hospital
03.2021 - 08.2022

Diploma - Health Office Administration

Conestoga College

Grade 12th -

Seventh-Day Adventist Higher Secondary School

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Aron Pateliya